Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Report Update/App Install Issues (Enterprises Using ConfigMgr and Intune) => Topic started by: Glider on July 31, 2023, 03:42:22 AM

Title: Issue found when updating Zoom Outlook Plugin
Post by: Glider on July 31, 2023, 03:42:22 AM
Hi, we are using patch my pc to update a new version of Zoom Outlook Plugin.
But if outlook is already opened when updating, it will be automatically closed.
We have already added REBOOT=ReallySuppress MSIRESTARTMANAGERCONTROL=Disable param into msi Command-Line but seems they do not work.
We have also used GFlags and EventVWR and found PatchMyPC-ScriptRunner.exe terminated OUTLOOK.EXE.
We are not sure if we need to add some other settings or rules to patch my pc to prevent the closing of outlook.

Thanks!
Title: Re: Issue found when updating Zoom Outlook Plugin
Post by: Andrew Jimenez (Patch My PC) on August 02, 2023, 11:39:58 AM
Hello,

Do you have the right click option to "manage conflicting Processes" set for Zoom Outlook Plugin? I believe that is what is closing outlook.
https://patchmypc.com/manage-conflicting-processes-when-updating-third-party-applications