Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Support and General Questions (Enterprises Using ConfigMgr and Intune) => Topic started by: gsterling on July 27, 2023, 08:01:10 AM

Title: MS Edge Won't Start
Post by: gsterling on July 27, 2023, 08:01:10 AM
Hi all,

One of our computers here Edge will not start. When you try to launch it gives a message something like can't find the file. I am pretty sure I've encountered this issue before and it has to do with the Edge update getting interrupted and that there is a change that can be made in the registry to fix this. Unfortunately I didn't document what I did last time and having trouble finding the fix. Anybody else run into this issue and know how to resolve?

Thanks!
Title: Re: MS Edge Won't Start
Post by: Jake Shackelford (Patch My PC) on July 27, 2023, 08:14:02 AM
Check out the following article, farther down at the "Update in progress..." section

Manage Conflicting Processes (https://patchmypc.com/manage-conflicting-processes-when-updating-third-party-applications)

Is this what you're seeing?
Title: Re: MS Edge Won't Start
Post by: gsterling on July 27, 2023, 08:42:21 AM
That's not the exact message but I am going to try to run those Powershell commands to see if it fixes the issue. Will let you know thanks.
Title: Re: MS Edge Won't Start
Post by: gsterling on August 01, 2023, 09:32:04 AM
Just to follow up that Powershell script worked. Thanks!
Title: Re: MS Edge Won't Start
Post by: Jake Shackelford (Patch My PC) on August 01, 2023, 09:36:46 AM
Fantastic to hear!