upon installing the app on several systems we get the following pop-up error. Other applications install without an issue.
Software center can not be loaded. there is a problem loading the required components for software center....
Hey Alex,
Thanks for reaching out to support!
I tried to repro this issue in my lab, however, was unable to do so. If you can, please send me the following logs from one of the affected clients:
When troubleshooting SCCM application installation errors on a client, we will need multiple client logs. Please include the following logs:
- %WinDir%\CCM\Logs\AppDiscovery*.log
- %WinDir%\CCM\Logs\AppEnforce*.log
- %WinDir%\CCM\Logs\AppIntentEval*.log
- %WinDir%\CCM\Logs\CAS*.log
- %WinDir%\CCM\Logs\CIAgent.*log
- %WinDir%\CCM\Logs\DataTransferService*.log
- %WinDir%\CCM\Logs\PatchMyPC-ScriptRunner.log
This may be found in the %ProgramData%\PatchMyPC\ if the Install was initiated by the user from Software Center.
- %WinDir%\CCM\Logs\PatchMyPC-SoftwareDetectionScript.log
This may be found in the %temp% of the user who clicked 'Install' in Software Center if it was an 'Available' deployment.
- %WinDir%\CCM\Logs\StateMessage.log
- %ProgramData%\PatchMyPC\PatchMyPC-UserNotification.log
- %ProgramData%\PatchMyPC\UISettings\UINotificationSettings.xml
Can you also confirm that those ConfigMgr clients are updated or at least matching that of the Admin Console? You can updload the logs to
[email protected] for review.
If you have further questions or issues, please let us know! 😊