Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Report Update/App Install Issues (Enterprises Using ConfigMgr and Intune) => Topic started by: ICFTech on February 06, 2023, 10:09:54 AM

Title: Google Chrome App build adding shortcut to desktop and taskbar
Post by: ICFTech on February 06, 2023, 10:09:54 AM
We have been using the Google Chrome app build to keep it up to date and we have used the option to no place shortcuts onto systems, but we have one on the desktop and task bar when it is running in our CM build task sequences.

Is there something we are missing?

Thanks!
Title: Re: Google Chrome App build adding shortcut to desktop and taskbar
Post by: Adam Cook (Patch My PC) on February 24, 2023, 06:31:36 AM
Can you send us some logs via the support portal so we can look through them to get the bigger picture and help you? You can upload them here https://patchmypc.com/technical-support

We will need the following please:-

Server
%PatchMyPCInstallDirectory%\PatchMyPC.log
%PatchMyPCInstallDirectory%\PatchMyPC*.lo_
%PatchMyPCInstallDirectory%\Settings.xml

Affected Client
%WinDir%\CCM\Logs\AppDiscovery*.log
%WinDir%\CCM\Logs\AppEnforce*.log
%WinDir%\CCM\Logs\AppIntentEval*.log
%WinDir%\CCM\Logs\CAS*.log
%WinDir%\CCM\Logs\CIAgent.*log
%WinDir%\CCM\Logs\DataTransferService*.log
Title: Re: Google Chrome App build adding shortcut to desktop and taskbar
Post by: swoonhusker on November 16, 2023, 01:01:51 PM
Did you ever find a solution to this issue? I'm also trying to find a way to remove the desktop shortcuts for a new user that logs in. I've tried the Initial_preferences file too.
Title: Re: Google Chrome App build adding shortcut to desktop and taskbar
Post by: ICFTech on December 05, 2023, 03:07:42 PM
No, not yet. Was on back burner so have not looked back at it recently.
Title: Re: Google Chrome App build adding shortcut to desktop and taskbar
Post by: swoonhusker on December 05, 2023, 04:06:08 PM
Thanks for the reply. We ended up using an Intune remediation that runs every 5 hours to delete Chrome shortcuts.