Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Support and General Questions (Enterprises Using ConfigMgr and Intune) => Topic started by: Aleksander on May 06, 2022, 12:50:49 AM

Title: Update for Sourcetree 3.4.8.0 (MSI) failed
Post by: Aleksander on May 06, 2022, 12:50:49 AM
I have deployed Sourcetree 3.4.8.0 (MSI) but on none of the computers, the update occurred, as if the program did not detect any version on the computer. And we have quite a few of these in the company.
Title: Re: Update for Sourcetree 3.4.8.0 (MSI) failed
Post by: Adam Cook (Patch My PC) on May 06, 2022, 02:18:50 AM
Is this for ConfigMgr/WSUS software updates, or Intune updates?
Title: Re: Update for Sourcetree 3.4.8.0 (MSI) failed
Post by: Aleksander on May 06, 2022, 02:31:56 AM
Intune
Title: Re: Update for Sourcetree 3.4.8.0 (MSI) failed
Post by: Adam Cook (Patch My PC) on May 06, 2022, 02:41:02 AM
May you please share the below logs:

%ProgramData%\PatchMyPCIntuneLogs\PatchMyPC-ScriptRunner.log
This may be found in the %ProgramData%\PatchMyPC\ if the Install was initiated by the user from Company Portal.
%ProgramData%\PatchMyPCIntuneLogs\PatchMyPC-SoftwareDetectionScript.log
%ProgramData%\PatchMyPCIntuneLogs\PatchMyPC-SoftwareUpdateDetectionScript.log
%ProgramData%\Microsoft\IntuneManagementExtension\Logs\AgentExecutor.log
%ProgramData%\Microsoft\IntuneManagementExtension\Logs\IntuneManagementExtension.log

And also the .csv produced from this script: https://github.com/PatchMyPCTeam/CustomerTroubleshooting/blob/Release/PowerShell/Export-PMPCUninstallRegistryHives.ps1

Feel free to upload to patchmypc.com/share.
Title: Re: Update for Sourcetree 3.4.8.0 (MSI) failed
Post by: Mike90124812 on June 07, 2022, 03:31:01 PM
any update on this?  have the same situation - not sure what is needed to get it going.
Title: Re: Update for Sourcetree 3.4.8.0 (MSI) failed
Post by: Adam Cook (Patch My PC) on June 08, 2022, 01:07:00 AM
May you email [email protected] and share the same list of log files and .csv file (produced from the mentioned script)?