Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Support and General Questions (Enterprises Using ConfigMgr and Intune) => Topic started by: Rich on February 05, 2021, 07:12:21 AM

Title: Application Revised Failure. Length cannot be less than zero.
Post by: Rich on February 05, 2021, 07:12:21 AM
Hello,

A couple days ago our Winzip 23 application started reporting a revision error in our publishing service report. Other applications have been imported fine.

Failed
Applications Revised   Time
WinZip 23.0.13431 (x64)   2/5/2021 12:00:38 AM
Length cannot be less than zero. Parameter name: length

I'm not too sure what it was referring to so I went into the patchMyPC.log and found another description:
*** Failed :    WinZip 23.0.13431 (x64) has failed to be revised into SCCM: CopyScriptFailed   

We do utilize "Modify command line" to insert more MSI arguments and "Manage custom pre/post scripts" to copy the license file, but neither has changed, and the script files are still in their designated location.

I am curious if the error(s) are pointing to an issue with one of those 2 options, or should I be looking somewhere else?

Thank you,
Title: Re: Application Revised Failure. Length cannot be less than zero.
Post by: Cody Mathis (Patch My PC) on February 05, 2021, 07:43:47 AM
Rich, can you please open a support case for this and provide your settings.xml as well as your patchmypc.log file?

https://patchmypc.com/technical-support
Title: Re: Application Revised Failure. Length cannot be less than zero.
Post by: Rich on February 05, 2021, 08:09:20 AM
Thank you. I have opened a support request.
Title: Re: Application Revised Failure. Length cannot be less than zero.
Post by: Arpisit1750 on February 09, 2021, 02:34:52 AM
Now is there a pack to update or not?
Title: Re: Application Revised Failure. Length cannot be less than zero.
Post by: Cody Mathis (Patch My PC) on February 10, 2021, 07:45:12 AM
What are you referencing?

The issue this thread references is in relation to a bug with a trailing space on the custom command line.