Print Page - Citrix workspace not updating after 20.06

Title: Citrix workspace not updating after 20.06
Post by: kckup1 on November 12, 2020, 06:25:37 PM

HI All,

Citrix workspace 20.06 updated successfully through patch my PC SUC but after that every version is not updating but Assets got complaint successful with latest version in SCCM. could be a detection issue?

thanks
keerthi

Title: Re: Citrix workspace not updating after 20.06
Post by: Cody Mathis (Patch My PC) on November 13, 2020, 05:12:02 AM

Hello,

Can you please submit a support ticket here (http://"https://patchmypc.com/technical-support") and please zip up and include the logs mentioned here (http://"https://patchmypc.com/collecting-log-files-for-patch-my-pc-support#update-troubleshooting-client-logs").

This should help us identify what is going on for detection.

Title: Re: Citrix workspace not updating after 20.06
Post by: kckup1 on November 13, 2020, 06:45:06 PM

HI Cody,

links are not working. I am getting error.

Thanks
Keerthi

Title: Re: Citrix workspace not updating after 20.06
Post by: Cody Mathis (Patch My PC) on November 13, 2020, 06:55:40 PM

Sorry about that!

Logs https://patchmypc.com/collecting-log-files-for-patch-my-pc-support#update-troubleshooting-client-logs

Ticket https://patchmypc.com/technical-support

Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Support and General Questions (Enterprises Using ConfigMgr and Intune) => Topic started by: kckup1 on November 12, 2020, 06:25:37 PM