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Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Report Update/App Install Issues (Enterprises Using ConfigMgr and Intune) => Topic started by: xp3rs0nne on November 25, 2019, 08:26:57 AM

Title: DisplayLink 9.2.2420 Black Screens
Post by: xp3rs0nne on November 25, 2019, 08:26:57 AM
Hello guy's,

I'm just wondering if someone else is facing the same issue as we are.

After the installation of the displaylink no issue during installation but the application and drivers are no more working like if it was not installed.

Uninstalling and installing again it is fixing the issue but it should not be the purpose.

Regards
Title: Re: DisplayLink 9.2.2420 Black Screens
Post by: wokkeltje on November 25, 2019, 11:13:27 AM
same issue here. this issue is active for the last couple of versions of displaylink.

no root cause found, only uninstall and reïnstall is working.
Title: Re: DisplayLink 9.2.2420 Black Screens
Post by: Justin Chalfant (Patch My PC) on November 25, 2019, 01:51:14 PM
You may want to check with the hardware of your docks. Some may not be certified with the latest DisplayLink drivers?
Title: Re: DisplayLink 9.2.2420 Black Screens
Post by: wokkeltje on November 27, 2019, 12:32:59 AM
It seems a known issue with Windows 1803
https://www.displaylink.org/forum/showthread.php?t=66818&page=2

we will wait with updating until tests with version 9.3 when becomes available
Title: Re: DisplayLink 9.2.2420 Black Screens
Post by: xp3rs0nne on November 27, 2019, 11:56:06 PM
Thank you guys !
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