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Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Support and General Questions (Enterprises Using ConfigMgr and Intune) => Topic started by: Breelo on May 15, 2019, 08:55:32 AM

Title: Applications now Missing from All Software Updates
Post by: Breelo on May 15, 2019, 08:55:32 AM
Good Morning,

After syncing the PatchmyPC third party software update catalog for SCCM today. Apps like Chrome and Firefox are not showing at all under All Software Updates (where they used to). Several syncs that are confirmed successful and restarting the SCCM client did not resolve. Just started since last month.

Thanks,

Ken
Title: Re: Applications now Missing from All Software Updates
Post by: Justin Chalfant (Patch My PC) on May 15, 2019, 09:25:15 AM
Do you have the updates classification enabled on the software update point classifications?
Title: Re: Applications now Missing from All Software Updates
Post by: Breelo on May 15, 2019, 09:42:21 AM
Hopefully this is where you meant. Sites>Configure site components>Software Update Point>Calssifciations  All are checked including Updates.
Title: Re: Applications now Missing from All Software Updates
Post by: Justin Chalfant (Patch My PC) on May 15, 2019, 09:44:06 AM
Can you email the publishing logs and wsyncmgr.log Collecting Log Files for Support - https://patchmypc.com/faq-scup-catalog#log-files

Then email them via support case: https://patchmypc.com/technical-support
Title: Re: Applications now Missing from All Software Updates
Post by: Breelo on May 15, 2019, 09:59:31 AM
Done, thanks.
Title: Re: Applications now Missing from All Software Updates
Post by: Justin Chalfant (Patch My PC) on May 15, 2019, 10:00:41 AM
Got it. Let us review the logs, and we may need to set up a quick remote session if needed.
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