Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Support and General Questions (Enterprises Using ConfigMgr and Intune) => Topic started by: rcarr on February 21, 2019, 12:23:12 PM

Title: Some update files aren't signed correctly. Error code: 0x800b0109
Post by: rcarr on February 21, 2019, 12:23:12 PM
Catalog version 1.2.3, trying to publish our first update after purchase of Patch My PC. We've setup our WSUS to SSL - have both http and https available. Clients in testing have gone to the https side. I've got a valid cert on the publishing service, and have verified the updates are signed with same cert. Turned on publishing and the three clients i have in testing appear to have same cert. However, when running Windows Update, I get the above error.

{22EF6D8F-155B-495B-A0A0-C661FB1041E5}   2019-02-21 14:11:31:020-0500   1   148 [AGENT_DETECTION_FAILED]   101   {00000000-0000-0000-0000-000000000000}   0   800b0109   UpdateOrchestrator   Failure   Software Synchronization   Windows Update Client failed to detect with error 0x800b0109.   Km3z7UUvykqwGape.1.1.0.0.3.0
Title: Re: Some update files aren't signed correctly. Error code: 0x800b0109
Post by: Justin Chalfant (Patch My PC) on February 21, 2019, 02:01:00 PM
This means the clients don't trust the WSUS signing certificate. Please check out page 5 and 6 here: https://patchmypc.com/scupcatalog/documentation/PublishingServiceSetupGuide.pdf to make sure you deploy the certificate to the clients trusted root and trusted publishers certificate store.
Title: Re: Some update files aren't signed correctly. Error code: 0x800b0109
Post by: rcarr on February 21, 2019, 02:18:19 PM
This doesn't mean the cert on WSUS:8531, correct? It means the cert that's on the signature of the file/update?
Title: Re: Some update files aren't signed correctly. Error code: 0x800b0109
Post by: Justin Chalfant (Patch My PC) on February 21, 2019, 02:20:31 PM
Correct 0x800b0109 = A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.

This means the client doesn't trust the certificate you used to sign the update files.
Title: Re: Some update files aren't signed correctly. Error code: 0x800b0109
Post by: rcarr on February 22, 2019, 09:36:11 AM
Got it all straightened out now, updates are working as designed. Great product, please keep up the great work!
Title: Re: Some update files aren't signed correctly. Error code: 0x800b0109
Post by: Justin Chalfant (Patch My PC) on February 23, 2019, 06:26:08 PM
We have a KB article again now for anyone else to gets this error and needs to resolution: https://patchmypc.com/third-party-updates-fail-to-install-with-error-0x800b0109-in-sccm (https://patchmypc.com/third-party-updates-fail-to-install-with-error-0x800b0109-in-sccm)