Text only | Text with Images

Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Support and General Questions (Enterprises Using ConfigMgr and Intune) => Topic started by: mziegler on October 24, 2018, 04:59:40 AM

Title: Error when I try to subscribe to catalog
Post by: mziegler on October 24, 2018, 04:59:40 AM
I am getting error on downloading when I rightclick and click on Subscribe to catalog.

This is from PatchDownloader.log:

Downloading file C:\Users\mzpadmin\AppData\Local\Temp\2\k3e11bh5.spo from https://patchmypc.com/trial-catalog-download.   Software Updates Patch Downloader   24-10-2018 11:39:02   11000 (0x2AF8)
FileHash value is NULL. Hash verification for this file will not be performed.   Software Updates Patch Downloader   24-10-2018 11:39:02   11000 (0x2AF8)
Connecting - Adding file range by calling HttpAddRequestHeaders, range string = "Range: bytes=0-"   Software Updates Patch Downloader   24-10-2018 11:39:02   11016 (0x2B08)
HttpQueryInfo HTTP_QUERY_CONTENT_LENGTH failed 0, wiil not be able to show download progress with percentage   Software Updates Patch Downloader   24-10-2018 11:39:03   11016 (0x2B08)
Download https://patchmypc.com/trial-catalog-download to C:\Users\mzpadmin\AppData\Local\Temp\2\CABDA52.tmp returns 0   Software Updates Patch Downloader   24-10-2018 11:39:03   11016 (0x2B08)
Verifying file trust C:\Users\mzpadmin\AppData\Local\Temp\2\CABDA52.tmp   Software Updates Patch Downloader   24-10-2018 11:39:03   11016 (0x2B08)
Authentication of file C:\Users\mzpadmin\AppData\Local\Temp\2\CABDA52.tmp failed, error 0x800b0004   Software Updates Patch Downloader   24-10-2018 11:39:03   11016 (0x2B08)
FileHash value is NULL. Hash verification for this file will not be performed.   Software Updates Patch Downloader   24-10-2018 11:39:13   11000 (0x2AF8)
Connecting - Adding file range by calling HttpAddRequestHeaders, range string = "Range: bytes=0-"   Software Updates Patch Downloader   24-10-2018 11:39:13   3940 (0x0F64)
HttpQueryInfo HTTP_QUERY_CONTENT_LENGTH failed 0, wiil not be able to show download progress with percentage   Software Updates Patch Downloader   24-10-2018 11:39:14   3940 (0x0F64)
Download https://patchmypc.com/trial-catalog-download to C:\Users\mzpadmin\AppData\Local\Temp\2\CAB599.tmp returns 0   Software Updates Patch Downloader   24-10-2018 11:39:14   3940 (0x0F64)
Verifying file trust C:\Users\mzpadmin\AppData\Local\Temp\2\CAB599.tmp   Software Updates Patch Downloader   24-10-2018 11:39:14   3940 (0x0F64)
Authentication of file C:\Users\mzpadmin\AppData\Local\Temp\2\CAB599.tmp failed, error 0x800b0004   Software Updates Patch Downloader   24-10-2018 11:39:14   3940 (0x0F64)
ERROR: DownloadContentFiles() failed with hr=0x80073633   Software Updates Patch Downloader   24-10-2018 11:39:24   11000 (0x2AF8)
Title: Re: Error when I try to subscribe to catalog
Post by: Justin Chalfant (Patch My PC) on October 24, 2018, 06:12:28 AM
0x800b0004 = The subject is not trusted for the specified action.

Could you email us the log file support @ our domain name?
Text only | Text with Images