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Title: WSUS No longer Syncing
Post by: ronmanp on April 11, 2018, 03:09:50 PM

Hi,

WSUS wouldn't sync yesterday so I was unable to get the patch Tuesday updates into SCCM.
I checked the log file below and found out this error about PatchMyPC.

WCM.log
Successfully connected to local WSUS server   SMS_WSUS_CONFIGURATION_MANAGER   11/04/2018 21:04:34   11548 (0x2D1C)
Successfully refreshed categories from WSUS server   SMS_WSUS_CONFIGURATION_MANAGER   11/04/2018 21:06:12   11548 (0x2D1C)
Attempting connection to local WSUS server   SMS_WSUS_CONFIGURATION_MANAGER   11/04/2018 21:06:12   11548 (0x2D1C)
Successfully connected to local WSUS server   SMS_WSUS_CONFIGURATION_MANAGER   11/04/2018 21:06:12   11548 (0x2D1C)
Category Company:f3135976-b9d1-263d-917d-2e2eb43ff40a (Patch My PC) not found on WSUS   SMS_WSUS_CONFIGURATION_MANAGER   11/04/2018 21:06:12   11548 (0x2D1C)
Subscription contains categories unknown to WSUS.   SMS_WSUS_CONFIGURATION_MANAGER   11/04/2018 21:06:13   11548 (0x2D1C)
Failed to set Subscriptions on the WSUS Server. Error:(-2147467259)Unspecified error   SMS_WSUS_CONFIGURATION_MANAGER   11/04/2018 21:06:13   11548 (0x2D1C)

After going through the SCCM SUP Product List I unchecked PatchMyPC and now it started syncing again.
We have been using PatchMyPC for quite some time so I'm unsure why this problem occurred yesterday...

Title: Re: WSUS No longer Syncing
Post by: Justin Chalfant (Patch My PC) on April 11, 2018, 03:40:00 PM

Hi,

This usually happens when a Vendor / Product is enabled in SCCM, but that Vendor / Product no longer exist in WSUS. It's possible that you had updates published under the Patch My PC vendor / SCUP Updates product that are now all expired and got removed from WSUS during the cleanup.

Title: Re: WSUS No longer Syncing
Post by: ronmanp on April 13, 2018, 06:18:24 AM

This makes sense. The updates I published as PatchMyPC (PowerBI) were all expired.
WSUS shouldn't just completely fail to sync if it doesn't find updates from a product that "no longer exists" but that's not on you.
WSUS is just acting as you would expect... Very badly.

Consider this resolved!
Thanks,

Title: Re: WSUS No longer Syncing
Post by: Justin Chalfant (Patch My PC) on April 13, 2018, 08:17:53 AM

Quote from: ronmanp on April 13, 2018, 06:18:24 AM
This makes sense. The updates I published as PatchMyPC (PowerBI) were all expired.
WSUS shouldn't just completely fail to sync if it doesn't find updates from a product that "no longer exists" but that's not on you.
WSUS is just acting as you would expect... Very badly.

Consider this resolved!
Thanks,

Agreed, that it shouldn't just fail to sync in this scenario :).

Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Support and General Questions (Enterprises Using ConfigMgr and Intune) => Topic started by: ronmanp on April 11, 2018, 03:09:50 PM