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Druva inSync

Started by EricNatAkima, January 11, 2024, 12:40:25 PM

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Druva inSync
Bulletin ID: PMPC-2023-12-18

Detection didn't work correctly, and since we have an ADR "Beta ring" deployment setup - it installed the product on our tester client computers.  We certainly didn't want it just magically appear like a U2 album in iTunes!

Just want to make sure the same doesn't reoccur with  ;)

Thank you!

Raunak Desai (Patch My PC)

Hey Eric,

Apologies for the delayed response.

We have been made aware of this issue and have since remediated it! Please run a publisher service sync to pull in the revised update (Fixed Applicability rules).

For the clients that have installed the update, you can deploy the attached uninstall script to remove the installed version of Durva.
Change the .txt to .ps1 (powershell script)

You can also publish the base application for Druva and deploy that to the affected clients as an uninstall to remove the application.

Regardless, we apologize for any inconvenience this may have caused you and your users! Please don't hesitate to reach back out if you have further questions or concerns! 😊