Messages

Hi Deanbuen

We only support publishing the most recent version of products in our catalogue at this time, it is not possible to use our Publisher to publish a specific version of a product.

Thanks for pointing this out, We'll look to get 5.1.2 added to the catalogue asap

Hey Joe

If I have a 32 bit and 64 bit app up for install (like 7-zip) does Intune or PMPC default to the x64 app.
No, Neither Patch My PC or Intune default to deploying 64 bit applications. We have both x86 and x64 of apps like 7-Zip available in our catalogue so that our customers have the option to deploy which ever version they want. Intune will deploy apps based on what assignments are set on them.

Also, if there's a 32bit app on the machine already but I deploye the x64 version does it basically overwrite/upgrade the app to an x64 app?
Not necessarily no. As far as I am aware, there are some apps like OneDrive that will uplift x86 to x64, however this is down to each individual vendor and not Patch My PC.
If you wanted to remove x86 versions of software while installing x64 versions, you could make use of our Uninstall-Software script, https://github.com/PatchMyPCTeam/Community-Scripts/blob/main/Uninstall/Pre-Uninstall/Uninstall-Software/Uninstall-Software.ps1, and add it as a Pre Install script under the right click menu of each individual application. https://patchmypc.com/custom-options-available-for-third-party-updates-and-applications#custom-scripts

Hey

We'll get this sorted today

Hey

Could you please send the following log files to [email protected]

• %PatchMyPCInstallDirectory%\PatchMyPC.log
• %PatchMyPCInstallDirectory%\PatchMyPC*.lo_
• %PatchMyPCInstallDirectory%\Settings.xml

Hey jbb

Would you be able to send over PatchMyPC.log from your server to [email protected] ?

Hey Pawel

Thanks for reaching out on our forum. Just to clarify are you looking to troubleshoot why the install for Adobe Reader DC hangs?

If so could you please provide me the following logs from the client side
Config Mgr App
https://patchmypc.com/collecting-log-files-for-patch-my-pc-support#application-troubleshooting-client-logs
Intune App
https://patchmypc.com/collecting-log-files-for-patch-my-pc-support#application-troubleshooting-client-logs-intune

And the following server side logs

• %PatchMyPCInstallDirectory%\PatchMyPC.log
• %PatchMyPCInstallDirectory%\PatchMyPC*.lo_
• %PatchMyPCInstallDirectory%\Settings.xml

You can send these to me at [email protected]

Hi Aleksander

The Patch My PC Publisher will always publish the most recent version of any applications/updates you have selected. There is no option within the Publisher to only target specific versions of software on the client side.

If you wanted to target those 2 devices specifically you would want to do that through a collection in Config Mgr or a group in Intune (depending on which platform you are using)

Hey

Would you be able to run the following script on a client receiving that error message and share the results with me via email? - https://github.com/PatchMyPCTeam/CustomerTroubleshooting/blob/Release/PowerShell/Export-PMPCUninstallRegistryHives.ps1

Also if you could send over the following log files from the client side that'd be great

• %WinDir%\CCM\Logs\PatchMyPC-ScriptRunner.log
• %WinDir%\CCM\Logs\PatchMyPC-SoftwareDetectionScript.log
• • This may be found in the %temp% of the user who clicked 'Install' in Software Center if it was an 'Available' deployment.
  
  My email address is [email protected]

Hey sw-deploy

Absolutely! You can create subfolders within your local content repository and split out the 32bit and 64bit Teamviewer files and the Publisher will recurse through them until it finds the one it is looking for

Hey @AW

This will be fixed today

Hey

Let me test this out and I'll see what I can do

Hey

It looks like they have updated all of their versions in response to Log4J.

We will look to get these new versions in the catalogue asap!

Hey

Could you please send the following files to [email protected] for the attention of Scott ?

• %PatchMyPCInstallDirectory%\PatchMyPC.log
• %PatchMyPCInstallDirectory%\PatchMyPC*.lo_
• %PatchMyPCInstallDirectory%\Settings.xml
• %PatchMyPCInstallDirectory%\PatchMyPC-DownloadHistory.csv
• %PatchMyPCInstallDirectory%\PatchMyPC-PublishingHistory.csv

Thanks
Scott

Hey

We add new versions of Cisco products to the catalogue when they become publicly available for download.

From what I can see the current public version is 14.0.2, When 14.0.3 becomes publicly available we will add it to the catalogue

adding the MSI for the newer version to the local repository will not make our publisher publish the newer version as it does not exist in the catalogue.