Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Support and General Questions (Enterprises Using ConfigMgr and Intune) => Topic started by: sw-deploy on August 30, 2021, 07:41:27 AM

Title: Snagit 202X MSI Disable AutoUpdater
Post by: sw-deploy on August 30, 2021, 07:41:27 AM
To disable the Auto Update for Snagit 202X there is a simple registry key.

HKEY_LOCAL_MACHINE\SOFTWARE\TechSmith\SnagIt\20
"NoAutoUpdateSupport"=dword:00000001

This can be found in the official Snagit guide.
https://assets.techsmith.com/Docs/Snagit-2021-MSI-Installation-Guide.pdf

Is it possible to implement this and enable the button "Disable self-updater"?
Title: Re: Snagit 202X MSI Disable AutoUpdater
Post by: Jake Shackelford (Patch My PC) on August 30, 2021, 08:14:28 AM
We will look at adding this soon! Thank you!
Title: Re: Snagit 202X MSI Disable AutoUpdater
Post by: Jake Shackelford (Patch My PC) on August 31, 2021, 09:39:07 AM
This should be in your catalog during the next regularly scheduled sync.
Title: Re: Snagit 202X MSI Disable AutoUpdater
Post by: sw-deploy on September 01, 2021, 07:26:34 AM
Thanks!  :)
It Is available right now, actually I cannot test, because of TLS missconfig on the server  :(
I will report back later.
Title: Re: Snagit 202X MSI Disable AutoUpdater
Post by: Jake Shackelford (Patch My PC) on September 01, 2021, 08:12:58 AM
Keep us posted! :)
Title: Re: Snagit 202X MSI Disable AutoUpdater
Post by: sw-deploy on September 24, 2021, 05:51:33 AM
Today we checked the cipher suites on our site server.
But Server 2012r2 did not support the ciphers, which Snagit supports / needs.
So I cannot download snagit.
Seems to be changed from snagit a few weeks ago, because the initial download has worked.
We are already in the phase to check the upgrade to server 2019.
Title: Re: Snagit 202X MSI Disable AutoUpdater
Post by: sw-deploy on May 19, 2022, 12:16:33 AM
Sorry for the late reply!
I only want to confirm, the implementation works!

Thanks!