Support Forum: Get Support for Patch My PC Products and Services

Home Updater (Free Updater) => Report Bugs and Issues (Free Home Updater) => Topic started by: hunter0512 on February 22, 2018, 09:51:20 AM

Title: "Reboot after update" setting broken.
Post by: hunter0512 on February 22, 2018, 09:51:20 AM
Please do not use the "Reboot after update" setting, it will put your PC in a reboot loop every time you try and launch PatchMyPC.  If I could find the config file and delete it I may be able to fix it.  Deleting the PatchMyPC.exe file and redownloading does not correct the problem.

Just a heads up,
Jason
Title: Re: "Reboot after update" setting broken.
Post by: Justin Chalfant (Patch My PC) on February 22, 2018, 10:09:36 AM
Do you also have the option enabled for auto start updates?
Title: Re: "Reboot after update" setting broken.
Post by: Justin Chalfant (Patch My PC) on February 22, 2018, 10:14:54 AM
Can you send a screenshot of the registry here: HKLM\software\patch My pc\options
Title: Re: "Reboot after update" setting broken.
Post by: hunter0512 on February 22, 2018, 12:29:59 PM
Yes the auto start updates are checked.

Jason
Title: Re: "Reboot after update" setting broken.
Post by: hunter0512 on February 22, 2018, 12:34:28 PM
I have already deleted all of the files and deleted all traces in the registry as well as the user profiles but the problem still persists.  I have to wipe the machine, I have no choice I need to have this PC back up and running.

Jason
Title: Re: "Reboot after update" setting broken.
Post by: Justin Chalfant (Patch My PC) on February 22, 2018, 02:28:12 PM
Delete the PatchMyPC.ini file if you choose to export the files to INI?
Title: Re: "Reboot after update" setting broken.
Post by: plac9 on March 02, 2018, 08:38:04 PM
Dealing with the same issue today, any resolution?

UPDATE:
Manually deleted all registry entries which yielded search results for patchmy and the issue was resolved.
Title: Re: "Reboot after update" setting broken.
Post by: Justin Chalfant (Patch My PC) on March 02, 2018, 08:41:58 PM
You can clear all the saved settings by deleting the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Patch My PC\Options
Title: Re: "Reboot after update" setting broken.
Post by: plac9 on March 02, 2018, 08:47:00 PM
Thank-you for the reply.

/cheers