Author Topic: Application Hang (3.0.3.2)  (Read 4999 times)

Offline clickright

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Application Hang (3.0.3.2)
« on: December 07, 2015, 03:14:06 PM »
Hi,

OS is Windows 7 Pro x64. Upon opening the program, it just says "Not Responding."

Log Name:      Application
Source:        Application Hang
Date:          07/12/2015 2:10:41 PM
Event ID:      1002
Task Category: (101)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Owner-PC
Description:
The program PatchMyPC.exe version 3.0.3.2 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 Process ID: 147c
 Start Time: 01d1312f3c3a6afd
 Termination Time: 0
 Application Path: C:\ClickRight\d7II\3rd Party Tools\PatchMyPC.exe
 Report Id: 5457d9aa-9d2f-11e5-b274-94de80cdafc5

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Hang" />
    <EventID Qualifiers="0">1002</EventID>
    <Level>2</Level>
    <Task>101</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-12-07T22:10:41.000000000Z" />
    <EventRecordID>24874</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Owner-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>PatchMyPC.exe</Data>
    <Data>3.0.3.2</Data>
    <Data>147c</Data>
    <Data>01d1312f3c3a6afd</Data>
    <Data>0</Data>
    <Data>C:\ClickRight\d7II\3rd Party Tools\PatchMyPC.exe</Data>
    <Data>5457d9aa-9d2f-11e5-b274-94de80cdafc5</Data>
    <Binary>55006E006B006E006F0077006E0000000000</Binary>
  </EventData>
</Event>

Offline S_EEk_ER

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Re: Application Hang (3.0.3.2)
« Reply #1 on: December 17, 2015, 10:12:25 AM »
I'm having this problem as well on only one of my two laptops.  Looks like we are talking about the same issue here as well:  https://patchmypc.net/forum/index.php?topic=961.0

Does anyone know if this bug has been addressed?

Offline Justin Chalfant

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Re: Application Hang (3.0.3.2)
« Reply #2 on: December 22, 2015, 11:05:29 AM »
Can you export the following registry keys for me?

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

and

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall

Offline S_EEk_ER

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Re: Application Hang (3.0.3.2)
« Reply #3 on: December 23, 2015, 08:47:19 AM »
Can you export the following registry keys for me?

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

and

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall

What specifically are you looking for?  There is a lot of custom information in those keys for my specific PC.

Offline Admin - Omar

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Re: Application Hang (3.0.3.2)
« Reply #4 on: February 17, 2017, 09:54:03 AM »
This issue has been fixed.