Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Report Update Detection Issues (Enterprises Using ConfigMgr and Intune) => Topic started by: jmoock on September 10, 2020, 09:47:12 AM

Title: Citrix Workspace LTSR 19.12.1000.0
Post by: jmoock on September 10, 2020, 09:47:12 AM
The new Citrix Workspace LTSR 19.12.1000.0 package released on 7/21/2020 appears to have the following detection issues:


ETA: The pre-existing installs of Receiver 4.9 LTSR and Workspace 1912 LTSR are system wide installs, not per user.

Thank you
Title: Re: Citrix Workspace LTSR 19.12.1000.0
Post by: jmoock on September 11, 2020, 07:42:46 AM
So after taking a look at the applicability rules, it appears that Workspace LTSR also looks for the LTSROnly value =equal to True in the registry, where as the 4.9 LTSR package did not.  We had auto update disabled via GPO, which precludes us from setting this value using the Citrix ADMX, but I suppose I could set it with a GPO registry preference.  I would prefer to not have to enable the native auto updater in order to get a match for this setting.

Additionally, it would also still be nice if the package could see installs of the Receiver 4.9 LTSR as applicable for this package instead of only looking for Workspace installs.

Thank you
Title: Re: Citrix Workspace LTSR 19.12.1000.0
Post by: Andrew Jimenez (Patch My PC) on September 11, 2020, 01:51:32 PM
So during our testing for Workspace LTSR, we found that if you install the application and do not define LTSROnly to equal true, then during an auto-update, the app will actually revert itself to non-ltsr. Additionally, there is no other indication for the LTSR app that the application is actually an LTSR release. Because of this, we chose to use the LTSROnly reg value to determine if the Citrix Workspace install is actually an LTSR installation. If you know of any other methods of determining if the app is in fact LTSR, we'd be happy to test that.

We are not superseding Citrix Receiver LTSR at this time because Receiver LTSR is still supported, once Receiver LTSR falls out of support, we will likely supersede it with the latest Workspace LTSR.
Title: Re: Citrix Workspace LTSR 19.12.1000.0
Post by: jmoock on September 11, 2020, 02:17:08 PM
I would argue that if I am using a tool like this to patch Workspace LTSR, haven't bothered to disable the native auto update, and get put back on non LTSR, then that's on me..., but I see what you're saying.

Perhaps a nested OR for folks with AutoUpdate turned off that checks to see if AutoUpdate\Banned = True AND DisplayVersion is <1913.0.0.0 could work.

Thank you for your reply
Title: Re: Citrix Workspace LTSR 19.12.1000.0
Post by: Andrew Jimenez (Patch My PC) on September 11, 2020, 02:28:51 PM
The issue there is that if you have both Workspace and Workspace LTSR published, since there is nothing else differentiating them, both would be applicable.

We did however add in the install string to set the LTSROnly flag, so if you deploy Workspace LTSR via our App method, future patches from Patch My PC will be LTSR.
Title: Re: Citrix Workspace LTSR 19.12.1000.0
Post by: hcoj on September 14, 2020, 06:15:31 AM
So how can we get PatchMypc to detect LTSR version ? We have the same issue.
Title: Re: Citrix Workspace LTSR 19.12.1000.0
Post by: Andrew Jimenez (Patch My PC) on September 14, 2020, 09:36:37 AM
Create either of the following Reg key values:
HKLM\SOFTWARE\Citrix\ICA Client\AutoUpdate\Commandline Policy\LTSROnly = true
HKLM\SOFTWARE\Policies\Citrix\ICA Client\AutoUpdate\LTSROnly = true
Title: Re: Citrix Workspace LTSR 19.12.1000.0
Post by: jmoock on March 29, 2021, 04:09:22 AM
Quote from: Andrew Jimenez on September 11, 2020, 01:51:32 PM
We are not superseding Citrix Receiver LTSR at this time because Receiver LTSR is still supported, once Receiver LTSR falls out of support, we will likely supersede it with the latest Workspace LTSR.

Since Receiver 4.9 LTSR went EOL as of 12/31/20, is there any update on having the Workspace 1912 LTSR update package supersede it?

Thank you
Title: Re: Citrix Workspace LTSR 19.12.1000.0
Post by: Andrew Jimenez (Patch My PC) on March 29, 2021, 11:25:31 AM
Thanks for letting us know. We've noted this and will see what we can do in terms of upgrading.