Support Forum: Get Support for Patch My PC Products and Services

Home Updater (Free Updater) => Report Detection Issues Here (Free Home Updater) => Topic started by: wdarden on May 28, 2022, 12:56:16 PM

Title: SumatraPDF
Post by: wdarden on May 28, 2022, 12:56:16 PM
SumatraPDF appears not to be correct updating.

Kindest regards, BiLL.....
Title: Re: SumatraPDF
Post by: mpoirier101 on June 02, 2022, 11:34:35 AM
Same here.
The app installs correctly but PatchMyPC does not display the entry in green or keep Sumatra checkbox checked...




2022-06-02 13:24:48 - OS: Microsoft Windows 10 Pro x64

2022-06-02 13:24:48 - 1 App(s) to install or update...
2022-06-02 13:24:48 - Download URL: https://files.sumatrapdfreader.org/file/kjk-files/software/sumatrapdf/rel/3.4.3/SumatraPDF-3.4.3-64-install.exe
2022-06-02 13:24:48 - Download Path: D:\Michel\Downloads\Patches\SumatraPDF 3.4.3 (x64).exe
2022-06-02 13:24:48 - Download size: 7.12 MB
2022-06-02 13:24:48 - Download Starting for: https://files.sumatrapdfreader.org/file/kjk-files/software/sumatrapdf/rel/3.4.3/SumatraPDF-3.4.3-64-install.exe
2022-06-02 13:24:48 - Downloading SumatraPDF 3.4.3 (x64) (7.12 MB)
2022-06-02 13:24:51 - Total download time in seconds: 3.62
2022-06-02 13:24:51 - Install Command: -install /S
2022-06-02 13:24:51 - SumatraPDF 3.4.3 (x64) Downloaded Successfully
2022-06-02 13:24:51 - Silently install SumatraPDF 3.4.3 (x64)
2022-06-02 13:24:52 - Install Successful for SumatraPDF 3.4.3 (x64)
2022-06-02 13:24:52 - Deleted Shortcut: C:\Users\Michel\Desktop\SumatraPDF.lnk

2022-06-02 13:24:52 -  SumatraPDF 3.4.3 (x64) not found

2022-06-02 13:24:53 -
Patch My PC Update Complete 2022-06-02 13:24:53

Title: Re: SumatraPDF
Post by: wdarden on June 02, 2022, 08:04:24 PM
Java 8 Update 333 and Java 8 Update 333 x64 appear to be doing the same thing. I just download the latest versions from their respective Websites and just temporarily turn off the two programs plus SumatraPDF in PatchMyPC until the issues are resolved. I have been using PatchMyPC to update my PCs daily over the last couple of years and this is the first minor problem I have experienced with it. The developers did a Great job! BiLL.....
Title: Re: SumatraPDF
Post by: Omar (Patch My PC) on June 03, 2022, 04:27:04 AM
This means there are 2 or more updates installed in the same time, you have to uninstall the older ones and only leave the latest.
The same for Java 8 or any other product.
Title: Re: SumatraPDF
Post by: mpoirier101 on June 03, 2022, 06:51:26 AM
Hello !
Unfortunately, I have only one instance of Sumatra installed.
I uninstalled Sumatra and restarted PatchMyPC with same result.
Can you tell how PatchMyPC detects installed apps ?
Thanks !
Title: Re: SumatraPDF
Post by: Peace2000 on June 04, 2022, 03:12:38 AM
I have the same issue with SumatraPDF. I uninstalled all of it versions and I used PMP to install it again. It gets installed but PMP doesn't still detect it.
Title: Re: SumatraPDF
Post by: Omar (Patch My PC) on June 04, 2022, 03:31:33 AM
Hey everyone,
Looks like the developers have changed the registry path of Sumatra from LOCAL_MACHINE to LOCAL_USER ! That's why this is happening now.. So this will be fixed in the next update of Patch My PC.
Title: Re: SumatraPDF
Post by: Pauluz_first on June 14, 2022, 11:13:49 AM
ik ben nieuw bij PatchMyPC  8), mij viel op dat in mijn gescanned apps staat dat SumatraPDF 3.3.3 in het rood de nieuwste versie is. ???

Dit is inmiddels 3.4.46 volgens mijn informatie zie https://www.sumatrapdfreader.org/download-free-pdf-viewer (https://www.sumatrapdfreader.org/download-free-pdf-viewer)



Title: Re: SumatraPDF
Post by: Pauluz_first on June 14, 2022, 11:50:40 AM
Zojuist Sumatra PDF verwijderd en op nieuw geinstalleerd, probleem opgelost  :) :)