Support Forum: Get Support for Patch My PC Products and Services

Home Updater (Free Updater) => Report Bugs and Issues (Free Home Updater) => Topic started by: caricas on July 22, 2022, 07:38:37 AM

Title: /Silent is not working version 4.2.0.5
Post by: caricas on July 22, 2022, 07:38:37 AM
Hello,

/Silent is not working version 4.2.0.5.
/Auto works fine.

Log:
22/07/2022 14:21:47 - Patch My PC Started
22/07/2022 14:21:47 - Patch My PC running with command line option: /s
22/07/2022 14:21:47 - Checking connection to patchmypc.com
22/07/2022 14:21:47 - Verified connection to patchmypc.com. Status Code: 200
22/07/2022 14:21:47 - Getting latest definitions from patchmypc.com
22/07/2022 14:21:47 - Definition load completed in: 0,10 seconds
22/07/2022 14:21:47 - Patch My PC version 4.2.0.5 is running. The latest is 4.2.0.5
22/07/2022 14:21:47 - Performing scan of installed applications
22/07/2022 14:21:48 - Scan completed in: 0,44 seconds
22/07/2022 14:21:49 - Starting to perform updates silently since /silent switch used

It stays stuck on that everytime with /silent or /s

Can someone help ?
Title: Re: /Silent is not working version 4.2.0.5
Post by: StPendl on July 22, 2022, 08:05:42 AM
I am running PMPC as a scheduled task using the silent option and there are no problems, see last log entry below.
21.07.2022 20:00:03 - Patch My PC Started
21.07.2022 20:00:03 - Patch My PC running with command line option: /silent
21.07.2022 20:00:03 - Checking connection to patchmypc.com
21.07.2022 20:00:04 - Verified connection to patchmypc.com. Status Code: 200
21.07.2022 20:00:04 - Getting latest definitions from patchmypc.com
21.07.2022 20:00:04 - Definition load completed in: 0,27 seconds
21.07.2022 20:00:04 - Patch My PC version 4.2.0.5 is running. The latest is 4.2.0.5
21.07.2022 20:00:04 - Performing scan of installed applications
21.07.2022 20:00:05 - Scan completed in: 0,54 seconds
21.07.2022 20:00:05 - Starting to perform updates silently since /silent switch used
21.07.2022 20:00:06 - Patch My PC 4.2.0.5 | Definitions: 21-July-2022 | 21.07.2022 20:00:06

21.07.2022 20:00:06 - Run With /SILENT Switch
21.07.2022 20:00:06 - OS: Microsoft Windows 10 Pro x64

21.07.2022 20:00:06 - 1 App(s) to install or update...
21.07.2022 20:00:06 - Download URL: https://download.documentfoundation.org/libreoffice/stable/7.3.5/win/x86_64/LibreOffice_7.3.5_Win_x64.msi
21.07.2022 20:00:07 - Download size: 331,78 MB
21.07.2022 20:00:07 - Download Starting for: https://download.documentfoundation.org/libreoffice/stable/7.3.5/win/x86_64/LibreOffice_7.3.5_Win_x64.msi
21.07.2022 20:00:07 - Downloading LibreOffice 7.3.5 (x64) (331,78 MB)
21.07.2022 20:00:07 - Download Path: C:\PatchMyPCUpdates\LibreOffice 7.3.5 (x64).msi
21.07.2022 20:00:41 - Total download time in seconds: 34,12
21.07.2022 20:00:41 - LibreOffice 7.3.5 (x64) Downloaded Successfully
21.07.2022 20:00:41 - Install Command: /qn REBOOT=ReallySuppress
21.07.2022 20:00:41 - Silently install LibreOffice 7.3.5 (x64)
21.07.2022 20:02:34 - Install Successful for LibreOffice 7.3.5 (x64)

21.07.2022 20:02:34 - Deleted file: C:\PatchMyPCUpdates\LibreOffice 7.3.5 (x64).msi
21.07.2022 20:02:35 -
Patch My PC Update Complete 21.07.2022 20:02:35
Title: Re: /Silent is not working version 4.2.0.5
Post by: caricas on July 23, 2022, 07:19:45 AM
Ok, so it's not a problem with the application, probably something on my PC. What troubleshooting can i do to find the cause and a solution?
Title: Re: /Silent is not working version 4.2.0.5
Post by: StPendl on July 24, 2022, 12:15:41 AM
See the attached images for my settings of the scheduler and application.
How are you running PMPC, scheduled through PMPC (like I do), manually or with a custom script?
Title: Re: /Silent is not working version 4.2.0.5
Post by: caricas on July 24, 2022, 06:01:16 PM
I am running with a Scheduler, on Task Scheduler, the schedule stays running forever.
I have attached images of my settings from Options and Scheduler from Patch My PC.

If i run Patch My PC mannually, it works fine.
Title: Re: /Silent is not working version 4.2.0.5
Post by: StPendl on July 25, 2022, 10:25:55 AM
Have you changed any security settings of Windows or are you running an otherwise manipulated Windows release?
It seems that the scheduled task has not the same rights as the interactive process.
Title: Re: /Silent is not working version 4.2.0.5
Post by: caricas on July 25, 2022, 12:14:21 PM
I did not change any security settings of windows.

It's not a problem with Task Scheduler permission because when i run the Task Scheduler with the option "Task Visibility: Visible", PMPC works just fine, it's only with the option silent, it does not work.

I have a virtual machine with windows 11 pro on beta prerelease and same happens.

As far as i understand via the logs, the unique difference is the /silent is switch to /auto. I guess /silent is broken for some reason on both my systems.
Title: Re: /Silent is not working version 4.2.0.5
Post by: StPendl on July 26, 2022, 09:26:18 AM
Did you set up the scheduled task manually or through PMPC?
If manually, delete the scheduled task and re-create it through PMPC.
Sorry, it is very hard to tell due to the log being not really supportive for this issue.
Title: Re: /Silent is not working version 4.2.0.5
Post by: caricas on July 26, 2022, 04:52:08 PM
I set up the scheduled task via PMPC.
Today i started Task Scheduler as admin and deleted the task. I started PMPC as admin and recreated the task. Tested the scheduled task with "Run" and still the same. The scheduled task stays on status "Running" forever and the log end in "26/07/2022 23:51:11 - Starting to perform updates silently since /silent switch used".
I don't see any events on event viewer about PMPC.
You don't need to apologize, i just have to say thank you for spending your time trying to help me :)
Title: Re: /Silent is not working version 4.2.0.5
Post by: StPendl on July 28, 2022, 11:34:48 AM
So the scheduled task is hanging, this is a new fact.
Could you check if your anti virus software is blocking PMPC?
Title: Re: /Silent is not working version 4.2.0.5
Post by: caricas on July 28, 2022, 05:28:47 PM
i am using Windows Defender, i added the folder of PMPC to the exclusions, open task scheduler as admin and runned the task. Still hanging. also tried to disabled it but it was the same.
Title: Re: /Silent is not working version 4.2.0.5
Post by: StPendl on July 29, 2022, 09:52:21 AM
Windows defender is usually not blocking PMPC.
May be there is a firewall setting preventing the connection home for PMPC.
Which user is running the task, can you change the executing user to yours and check again?
Title: Re: /Silent is not working version 4.2.0.5
Post by: caricas on August 01, 2022, 12:01:27 PM
The user SYSTEM is running the task. i cannot use my user to run the task because my user does not have a password.
I have turned off windows defender firewall for networks public and private and the scheduled task still hangs.
Title: Re: /Silent is not working version 4.2.0.5
Post by: StPendl on August 01, 2022, 12:03:20 PM
Sorry, I run out of suggestions.
Title: Re: /Silent is not working version 4.2.0.5
Post by: caricas on August 25, 2022, 11:24:23 AM
Hello, my friend, Systems Administrador Master, found and solve the issue in like 10 minutes.
I am running the schedule task with System account. System does not have permission to write (download files) to OneDrive folders. I was using PMPC on my OneDrive folder. After i switch PMPC folder to C: and exported the configuration to ini file, it worked. I just left the logs on OneDrive folder and now it's working as intended.

Thank you for your help anyway.

Hope this helps someone with the same problem in the future.