Author Topic: Google Chrome installation  (Read 8852 times)

Offline robwolfe

  • Newbie
  • *
  • Posts: 44
    • View Profile
Google Chrome installation
« on: January 08, 2012, 10:25:46 AM »
Every time I try to update Chrome I get the following error(see screenshot). I am running as an administrator.

Robert

Offline Justin Chalfant

  • Patch My PC Support
  • Administrator
  • Hero Member
  • *****
  • Posts: 2152
    • View Profile
    • Patch My PC Support
Re: Google Chrome installation
« Reply #1 on: January 08, 2012, 05:19:27 PM »
In the options panel disable silent updates. This will allow you to perform the install this will let you know why it isn't installing.

Offline robwolfe

  • Newbie
  • *
  • Posts: 44
    • View Profile
Re: Google Chrome installation
« Reply #2 on: January 10, 2012, 08:00:40 AM »
I may have found the problem. The current installed version is 18.0.912.75 but PatchMyPC reports 14.3.17315. Could be it will not install the same version.

Robert

Offline Justin Chalfant

  • Patch My PC Support
  • Administrator
  • Hero Member
  • *****
  • Posts: 2152
    • View Profile
    • Patch My PC Support
Re: Google Chrome installation
« Reply #3 on: January 10, 2012, 09:15:48 AM »
Do you have duplicate entry's in add/remove programs? If not then google chrome didn't delete version 14 information in the registry when it was upgraded.

Offline robwolfe

  • Newbie
  • *
  • Posts: 44
    • View Profile
Re: Google Chrome installation
« Reply #4 on: January 16, 2012, 01:56:58 PM »
I think you are correct it was a Chrome problem. I used Windows Install Cleanup program and removed the old version.

Robert