Merged Topic
Hello,
We are evaluating Patch My PC integration with SCCM in our lab environment with the free catalog. We are currently testing Updating Chrome, 7-Zip and Firefox. We have all the prerequisites installed in our lab and have successfully setup and deployed updates for Chrome and 7-Zip to 2 different Windows 10 VM's. We however are having issues with our FireFox updating on both VM's.
Content is successfully downloading to the clients and Windows Update is attempting to run the update, but is failing with "Command Line Install 0x80070002" Here is the WindowsUpdate.log data:
2019/01/29 14:10:08.2712155 4688 7928 Agent * START * Installing updates CallerId = CcmExec
2019/01/29 14:10:08.2712190 4688 7928 Agent Updates to install = 1
2019/01/29 14:10:08.2716668 4688 7928 Agent Title = Mozilla Firefox 64.0.2 (x86)
2019/01/29 14:10:08.2716725 4688 7928 Agent UpdateId = 6DD37419-327D-41B9-A4FF-FDC8523BBA07.2
2019/01/29 14:10:08.3221064 4688 5244 Agent WU client calls back to install call {2386A864-C561-4744-82E7-8DD8B73262E8} with code Call progress and error 0
2019/01/29 14:10:08.4216065 4688 7928 DownloadManager Preparing update for install, updateId = 6DD37419-327D-41B9-A4FF-FDC8523BBA07.2.
2019/01/29 14:10:10.5795395 4688 7928 DownloadManager ExtractUpdateFiles
2019/01/29 14:10:10.5800408 60 5924 Handler * START * Command Line Install Updates to install = 1
2019/01/29 14:10:10.5974280 60 5924 Handler * END * Command Line Install 0x80070002
2019/01/29 14:10:10.6069408 4688 7928 Agent LogHistory called. idUpdate={6DD37419-327D-41B9-A4FF-FDC8523BBA07}.2, resultMapped=80070002, resultUnMapped=80070002
2019/01/29 14:10:10.6166619 4688 7928 Agent Install updates CallerId = CcmExec
2019/01/29 14:10:10.6180361 4688 7928 IdleTimer WU operation (CInstallCall::Init ID 8, operation # 92) stopped; does not use network; is not at background priority
2019/01/29 14:10:10.6341530 856 8016 ComApi Install ClientId = CcmExec
2019/01/29 14:10:10.6341601 856 8016 ComApi Install call complete (succeeded = 0, succeeded with errors = 0, failed = 1, cancelled = 0, unaccounted = 0
2019/01/29 14:10:10.6342353 856 8016 ComApi Reboot required = False
2019/01/29 14:10:10.6342387 856 8016 ComApi Exit code = 0x00000000; Call error code = 0x80240022
2019/01/29 14:10:10.6342408 856 8016 ComApi * END * Install ClientId = CcmExec
2019/01/29 14:10:10.6346787 856 5488 ComApi Install call complete (succeeded = 0, succeeded with errors = 0, failed = 1, cancelled = 0, unaccounted = 0
2019/01/29 14:10:10.6346884 856 5488 ComApi * END * All federated installs have completed. ClientId = CcmExec (cV = KREoBxi3iE2pAwGh.3.0)
2019/01/29 14:10:10.6348720 4688 5244 Agent WU client calls back to install call {2386A864-C561-4744-82E7-8DD8B73262E8} with code Call complete and error 0
2019/01/29 14:10:19.2576868 7768 5176 AppAU * START *
2019/01/29 14:10:19.2577638 7768 5176 AppAU Flight settings ring provisioned default, range-checked minimum search interval: 20 hours
2019/01/29 14:10:19.2759321 7768 5176 AppAU * START * Finding app updates
2019/01/29 14:10:19.2760201 7768 5176 AppAU Desktop OOBE is complete.
2019/01/29 14:10:19.2760566 7768 5176 AppAU Watching user key Software\Microsoft\Windows\CurrentVersion\AppReadiness\S-1-5-21-3997270446-2121233660-126109670-1119 for app readiness state
2019/01/29 14:10:19.2760606 7768 5176 AppAU Waiting for UserState to match 3
2019/01/29 14:10:19.2761614 7768 5176 AppAU UserState value is now 3. Exiting wait.
2019/01/29 14:10:19.2762153 7768 5176 AppAU User apps are ready for update, waiting 15 minutes
2019/01/29 14:11:50.4776790 7964 932 ComApi * START * Federated Search ClientId = Windows Defender Antivirus (77BDAF73-B396-481F-9042-AD358843EC24) (cV: gVCpKlaG5kKT8TQ9.1.0)
2019/01/29 14:11:50.4795539 4688 5548 IdleTimer WU operation (SR.Windows Defender Antivirus (77BDAF73-B396-481F-9042-AD358843EC24) ID 9) started; operation # 113; does use network; is not at background priority
2019/01/29 14:11:50.4796386 4688 6032 Agent Processing auto/pending service registrations and recovery.
2019/01/29 14:11:50.5010584 4688 6032 SLS *FAILED* [80248007] Method failed [SlsDatastoreLookup:797]
2019/01/29 14:11:50.5010662 4688 6032 SLS Retrieving SLS response from server...
It does this on both VM's, and I've tried uninstalling AV, rebooting, etc. The other updates work fine on these same systems, so I think it's only an issue with this FireFox update.