Author Topic: Apple iCloud fails install on Win10 1809  (Read 3465 times)

Offline Pepper

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Apple iCloud fails install on Win10 1809
« on: November 14, 2018, 03:09:46 PM »
Current version(s) of iCloud will not install on Windows 10, version 1809. Probably should add a check for build < 17763 until they release one that will install properly.

Offline Justin Chalfant

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Re: Apple iCloud fails install on Win10 1809
« Reply #1 on: November 14, 2018, 04:17:04 PM »
We will take a look.

Offline nielsp83

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Re: Apple iCloud fails install on Win10 1809
« Reply #2 on: November 20, 2018, 02:58:53 AM »

Offline Admin - Omar

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Re: Apple iCloud fails install on Win10 1809
« Reply #3 on: November 20, 2018, 08:41:15 AM »
Are you trying to install v7.7.0.27 or v7.8.0.7 ?

Offline quackpatch

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Re: Apple iCloud fails install on Win10 1809
« Reply #4 on: November 20, 2018, 04:11:11 PM »
Could this be related to the following Windows 10, version 1809 re-released issue documented below?

Apple has identified an incompatibility with iCloud for Windows (version 7.7.0.27) that may cause users to have issues updating or synching Shared Albums after updating to Windows 10, version 1809. Users who attempt to install iCloud for Windows (version 7.7.0.27) on Windows 10, version 1809 will see a message stating that this version of iCloud for Windows isnÔÇÖt supported, and the installation will fail. To ensure a seamless experience, Microsoft is blocking devices with iCloud for Windows (version 7.7.0.27) software installed from being offered Window 10, version 1809 until this issue has been resolved.

https://support.microsoft.com/en-us/help/4464619/windows-10-update-history

Offline Admin - Omar

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Re: Apple iCloud fails install on Win10 1809
« Reply #5 on: November 21, 2018, 04:15:37 AM »
Could this be related to the following Windows 10, version 1809 re-released issue documented below?

Apple has identified an incompatibility with iCloud for Windows (version 7.7.0.27) that may cause users to have issues updating or synching Shared Albums after updating to Windows 10, version 1809. Users who attempt to install iCloud for Windows (version 7.7.0.27) on Windows 10, version 1809 will see a message stating that this version of iCloud for Windows isnÔÇÖt supported, and the installation will fail. To ensure a seamless experience, Microsoft is blocking devices with iCloud for Windows (version 7.7.0.27) software installed from being offered Window 10, version 1809 until this issue has been resolved.

https://support.microsoft.com/en-us/help/4464619/windows-10-update-history


Exactly, We already expired v7.7.0.27 and added iCloud 7.8.0.7 to the catalog back in 31-Oct-18 and it should be working fine for 1809.
Please everyone let us know if you are facing the same issue with v7.8.0.7.

Offline nielsp83

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Re: Apple iCloud fails install on Win10 1809
« Reply #6 on: November 21, 2018, 07:30:35 AM »
Are you trying to install v7.7.0.27 or v7.8.0.7 ?
v7.8.0.7 (installed version is 7.6.0.15). Can't succeed.

Offline nielsp83

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Re: Apple iCloud fails install on Win10 1809
« Reply #7 on: November 25, 2018, 02:31:53 AM »
Are you trying to install v7.7.0.27 or v7.8.0.7 ?
v7.8.0.7 (installed version is 7.6.0.15). Can't succeed.
No solution for this?

Offline Justin Chalfant

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Re: Apple iCloud fails install on Win10 1809
« Reply #8 on: November 27, 2018, 01:51:41 PM »
This is an issue with the iCloud installer on Win 10 1809.

Offline Pepper

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Re: Apple iCloud fails install on Win10 1809
« Reply #9 on: November 27, 2018, 03:11:12 PM »
So it looks like you "fixed" the issue on the 25th by excluding Windows 10 entirely, not just build 17763 and above (1809).

Also it looks like you misspelled "icloud.exe" as "icould.exe" in one of the rules.

Offline Justin Chalfant

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Re: Apple iCloud fails install on Win10 1809
« Reply #10 on: November 27, 2018, 05:12:16 PM »
Good catch, we will have a catalog update either later today or tomorrow to have iCloud only excluded on build 1809.

So it looks like you "fixed" the issue on the 25th by excluding Windows 10 entirely, not just build 17763 and above (1809).

Also it looks like you misspelled "icloud.exe" as "icould.exe" in one of the rules.

Offline Justin Chalfant

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Re: Apple iCloud fails install on Win10 1809
« Reply #11 on: November 27, 2018, 05:21:37 PM »
« Last Edit: November 27, 2018, 05:25:21 PM by Justin Chalfant »

Offline Pepper

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Re: Apple iCloud fails install on Win10 1809
« Reply #12 on: November 28, 2018, 10:16:12 AM »
Thanks, the new version seems to be installing.