Messages

Interesting.

I tried the manually installation again and tried selecting "Ignore" on the error that pops up. It does finish the installation completely.

I'll keep track if a patch comes out that will resolve this issue.

Thank you.

I extracted the msp file that's in the .cab file and ran it manually. I received "Error 1328: Error applying patch to file C:\Config.msi\PTB39F.tmp. It has probably been updated by other means, and can no longer be modified by this patch". Although, my device still show the installed version being 20.006.20042. Adobe Reader was not running when attempting to install manually.

Received the same error when I tested the newest patch released.

0x80070643(-2147023293)

Same data on the WUAHandler log too.

Thank you.

I am upgrading from Reader DC 20.006.20042 on my device.
Adobe Reader was not running when it was attempted it.
I do have Acrobat DC alongside, at the moment, but I've tried to uninstall it and the error message does not change or go away.

New to Patch My PC, and first post.

We are having an issue where most of our endpoints are not updating with the Adobe Acrobat Reader DC Update 20.009.20065 (or any other version) of patch that have been release from PMP.

In Software Center, we are seeing the error 0x80070643(-2147023293)

Here's the WUAHandler log from my device:
1. Update: 4a2550aa-b25c-4257-9680-45a76aa208f4, 2   BundledUpdates: 0   WUAHandler   6/15/2020 9:24:45 AM   1808 (0x0710)
1. Update (Missing): Adobe Acrobat Reader DC Update 20.009.20065 (4a2550aa-b25c-4257-9680-45a76aa208f4, 2)   WUAHandler   6/15/2020 9:24:45 AM   1808 (0x0710)
Async installation of updates started.   WUAHandler   6/15/2020 9:24:51 AM   1808 (0x0710)
Update 1 (4a2550aa-b25c-4257-9680-45a76aa208f4) finished installing (0x80070643), Reboot Required? No   WUAHandler   6/15/2020 9:26:00 AM   17232 (0x4350)
Async install completed.   WUAHandler   6/15/2020 9:26:00 AM   17232 (0x4350)
Installation job encountered some failures. Job Result = 0x80240022.   WUAHandler   6/15/2020 9:26:00 AM   14276 (0x37C4)
Installation of updates completed.   WUAHandler   6/15/2020 9:26:00 AM   14276 (0x37C4)
Going to search using WSUS update source.   WUAHandler   6/15/2020 9:26:00 AM   14704 (0x3970)
Synchronous searching of all updates started...   WUAHandler   6/15/2020 9:26:00 AM   14704 (0x3970)
Successfully completed synchronous searching of updates.   WUAHandler   6/15/2020 9:26:20 AM   14704 (0x3970)

Let me know if you all have seen this happen previously. Thanks!