Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Report Publishing/Download/Hash Issues (Enterprises Using ConfigMgr and Intune) => Topic started by: louish on February 02, 2021, 05:20:33 PM

Title: ADR previews not seeing Oracle Java or Wireshark updates
Post by: louish on February 02, 2021, 05:20:33 PM
HI all, were not seeing Oracle java, specifically Java 7 and 8 in our ADR previews as well as Wireshark. When looking at the deployment package we use for PatchMyPc i am not seeing it in their either. When I search our software updates within SCCM I am seeing updates for Oracle Java 7 and 8 and Wireshark from April of 2020 but that is it.


Are these not being published due to possible agreements/terms of the install or is there something else I should be looking for.


Additionally in our ADR previews were seeing Oracle java





Title: Re: ADR previews not seeing Oracle Java or Wireshark updates
Post by: Justin Chalfant (Patch My PC) on February 02, 2021, 05:40:15 PM
Hi There,

Could you please attach the following logs in the two points below via our support case here (https://patchmypc.com/technical-support)?

https://patchmypc.com/collecting-log-files-for-patch-my-pc-support#publishing-service-logs
https://patchmypc.com/collecting-log-files-for-patch-my-pc-support#automatic-deployment-rules-logs

This will ensure we have all the details to know what's going on here.

Adam Cook will be in touch via email once we have these logs via case.

Thanks
Jusitn