Support Forum: Get Support for Patch My PC Products and Services

Home Updater (Free Updater) => Report Bugs and Issues (Free Home Updater) => Topic started by: warwagon on April 19, 2017, 09:07:56 AM

Title: Installs an app even after you uninstall it and refresh patchmypc
Post by: warwagon on April 19, 2017, 09:07:56 AM
I've noticed this bug a few times,

The bug happens when (for example) you open patchmypc and Java shows up in red on the right. But you realize you don't need java anymore. so you proceed to uninstall it.

After it's uninstalled click refresh in patchmypc and it disappears from the right column but stays checked on the left column. You think it's gone from the right until you click on the update button it then proceeds to update java anyway.

One more bug I noticed is the 360 total secure bug, where no matter what it always shows up in red on the right.
Title: Re: Installs an app even after you uninstall it and refresh patchmypc
Post by: Omar (Patch My PC) on June 07, 2017, 06:51:22 AM
Sorry for the late reply,

If you closed and open Patch My PC after removing Java, is it still selecting Java or not?
About "360 Total Security", Do you use an app with a name that is close to "360 Total Security"?
Title: Re: Installs an app even after you uninstall it and refresh patchmypc
Post by: warwagon on August 08, 2017, 08:30:36 AM
I've attached a screenshot to show the 360 total security issue. Sorry for the crappy quality. I had to resize it smaller to fit under the file size requirement for attachments.

I also found another issue today. I opened Patchmypc. It said I had out of date applications, one of which was itunes. I left patchmypc open updated itunes using the apple updater and then hit rescan on patchmypc and it turned green. But when I hit perform updats it started downloading itunes.
Title: Re: Installs an app even after you uninstall it and refresh patchmypc
Post by: Omar (Patch My PC) on August 08, 2017, 09:10:28 AM
Looks like your 360 Total Security is not the latest as the one in Patch My PC, Maybe v8 doesn't upgrade to v9. Can you remove it and install it again and see if that fixed it? and we will see if there is something we can do about it anyway, and we are look for the other issue as well.