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Hi all,

We are currently reviewing Patch My PC, and I've ben tasked to find a way to count the number of installation that were realized by a Patch My PC update or configmgr app. Is there a way I can track that kind of statistics?

Currently, we allow apps that rely on a native updater (i.e. Google Chrome, or Adobe Acrobat/Reader) to auto-update using their built-in mechanism. On top of that, we've enabled these updates in Patch My PC. We want to quantify the number of updates that were done by PmP vs those completed by the auto-update mechanism.

Thanks! :)
Quote from: Andrew Jimenez (Patch My PC) on May 12, 2023, 03:59:43 PMI've reproduced this issue and opened an internal ticket.
Thanks! Do you still need me to provide logs?
We had an issue with latest Java rollout JRE 8 Update 371. Oracle did some major changes which broke the e-banking software of one of our banks we make business with.

Additionally, sometimes the Java path in PATH variable was gone, as well as the path "C:\Program Files (x86)\Common Files\Oracle\Java\javapath", which is kind of a link to another folder like "C:\Program Files (x86)\Common Files\Oracle\Java\javapath_target_15148000". The missing PATH broke other java apps which rely on finding the java executable.

Oracle changed the behavior in the past. They moved that "javapath" from C:\Programdata to C:\Program Files (x86): https://support.oracle.com/knowledge/Middleware/2412304_1.html

I've not found the cause of the missing PATH variable, yet. But it seems that the install order of 32-bit and 64-bit is important. Every time I install the 32-bit version AFTER 64-bit (using Patch My PC), the PATH variable is gone. The other way round, it stays.

Same issue happens when I run the setups manually in the following order --> PATH variable is gone.
jre-8u371-windows-x64.exe /s /L C:\Logs\PatchMyPCInstallLogs\jre-8u371-windows-x64.exe-manual.log
jre-8u371-windows-i586.exe /s /L C:\Logs\PatchMyPCInstallLogs\jre-8u371-windows-i586.exe-manual.log

Using the extracted MSI setups (silently) in the "wrong" order, results in the same issue --> path is gone.

But now comes the fun part: Running the EXE interactively, it's all good!!

Looks like it's a bug of Oracles 371 silent mode :-(
Can anyone confirm this behavior?
Awesome, thank you for reporting it initially  8)
I've reproduced this issue and opened an internal ticket.
Hi beefy80,

Thanks for bringing this to our attention. This will be fixed Monday.

Let us know if there's anything further we can do to assist.


I have recently noticed that some icons are missing and today I have see this again as everything's icon failed to download e.g. "Starting HTTP download with no proxy for: https://patchmypc.com/scupcatalog/downloads/icons/Everything1.4.1.1009(x64).png" then it errors with "An error occurred while downloading an icon: The request was aborted: The connection was closed unexpectedly. [System.Net.WebException]" I have noticed that this URL is returning 404 when trying manually.
Quote from: Dusker on January 31, 2023, 08:42:42 AMI'm still having this error. Why is there no response until now?

Edit: I give up, I'm switching to WingetUI.
Thanks for the suggestion. Will give it a try!
Can you please send us the zip file from the 'Collect Diagnostics' button on the general tab? Also, if you can get the PatchMyPC-ScriptRunner.log from a client that tries to run that install, that would be good too.

Send them to [email protected], please.
Hello, thanks for reporting this! This is totally a bug. I've logged it with the developers.