Author Topic: Update Adobe Acrobat Reader DC dutch version does not work  (Read 4643 times)

Offline trmpluym

  • Newbie
  • *
  • Posts: 5
    • View Profile
Update Adobe Acrobat Reader DC dutch version does not work
« on: December 14, 2017, 10:35:52 AM »
Updating the dutch version of Adobe Acrobat reader DC does not work.

Patch My PC 3.2.5.1 | Definitions: 14-Dec-2017 | 14-12-2017 18:29:40
Operating System:  Microsoft Windows 7 Professional  x64

Failed to download installer for Adobe Acrobat Reader DC download URL:

Patch My PC Update Complete 14-12-2017 18:29:40

Offline Justin Chalfant

  • Patch My PC Support
  • Administrator
  • Hero Member
  • *****
  • Posts: 2156
    • View Profile
    • Patch My PC Support
Re: Update Adobe Acrobat Reader DC dutch version does not work
« Reply #1 on: December 14, 2017, 02:28:29 PM »
Can you enabled the beta channel in options and restart and see if it downloads?

Offline trmpluym

  • Newbie
  • *
  • Posts: 5
    • View Profile
Re: Update Adobe Acrobat Reader DC dutch version does not work
« Reply #2 on: December 15, 2017, 06:43:17 PM »
i did, same problem...

Offline Admin - Omar

  • Administrator
  • Hero Member
  • *****
  • Posts: 1201
    • View Profile
    • Patch My PC
Re: Update Adobe Acrobat Reader DC dutch version does not work
« Reply #3 on: December 16, 2017, 04:06:09 AM »
So you tested this on Patch My PC v3.2.5.13 Beta and it's still fails to download, right ?

Offline trmpluym

  • Newbie
  • *
  • Posts: 5
    • View Profile
Re: Update Adobe Acrobat Reader DC dutch version does not work
« Reply #4 on: December 16, 2017, 07:45:04 AM »
Correct, here the log:

Patch My PC 3.2.5.13 | Definitions: 16-Dec-2017 | 16-12-2017 15:43:34
Operating System  Microsoft Windows 7 Professional  x64

Download URL:
Failed to get download information for Adobe Acrobat Reader DC download URL:


Patch My PC Update Complete 16-12-2017 15:43:34

Offline trmpluym

  • Newbie
  • *
  • Posts: 5
    • View Profile
Re: Update Adobe Acrobat Reader DC dutch version does not work
« Reply #5 on: December 17, 2017, 04:58:53 AM »
I did some investigation and found out PatchMyPc is using this file for the downloads:

http://patchmypc.net/freeupdater/definitions/definitions.xml

In this file there is a section for Adobe Reader:

<AcrobatReaderDCName>Adobe Acrobat Reader DC</AcrobatReaderDCName>
<AcrobatReaderDCVer>18.009</AcrobatReaderDCVer>
<AcrobatReaderDCDownload>
https://patchmypc.net/freeupdater/applications/AcroRdrDC1800920044_en_US.exe
</AcrobatReaderDCDownload>
<AcrobatReaderDCDownload_DE>
https://patchmypc.net/freeupdater/applications/AcroRdrDC1800920044_de_DE.exe
</AcrobatReaderDCDownload_DE>
<AcrobatReaderDCDownload_ES>
https://patchmypc.net/freeupdater/applications/AcroRdrDC1800920044_es_ES.exe
</AcrobatReaderDCDownload_ES>
<AcrobatReaderDCDownload_FR>
https://patchmypc.net/freeupdater/applications/AcroRdrDC1800920044_fr_FR.exe
</AcrobatReaderDCDownload_FR>
<AcrobatReaderDCDownload_JP>
https://patchmypc.net/freeupdater/applications/AcroRdrDC1800920044_ja_JP.exe
</AcrobatReaderDCDownload_JP>

I suspect PatchMyPC downloads this file to update. But there are two problems updating this way:

1. This is not te latest version. For example for the latest US version after installing AcroRdrDC1800920044_en_US.exe you need to run the patch AcroRdrDCUpd1800920050.msp to get the most recent version.

2. The 1800920044 update (AcroRdrDC1800920044_en_US.exe) is not available in dutch (AcroRdrDC1800920044_nl_NL.exe). To get the latest version in dutch you need
    AcroRdrDC1500720033_nl_NL.msi (or exe) and patch it with AcroRdrDCUpd1800920050.msp. To do this i use the fowowing lines:

START /WAIT MSIEXEC /I AcroRdrDC1500720033_nl_NL.msi ALLUSERS=TRUE REBOOT=ReallySuppress EULA_ACCEPT=YES SUPPRESS_APP_LAUNCH=YES /QB-
START /WAIT msiexec.exe /update AcroRdrDCUpd1800920050.msp /qn

I download all the updates from: ftp://ftp.adobe.com/pub/adobe/reader/win/AcrobatDC/

A better way of updating is to download the right language version from:

ftp://ftp.adobe.com/pub/adobe/reader/win/AcrobatDC/1500720033/

This version contains all language versions. Aftherwards patch this version with the latest version available. Now (17 december 2017) the latest version is:

ftp://ftp.adobe.com/pub/adobe/reader/win/AcrobatDC/1800920050/AcroRdrDCUpd1800920050.msp

Maybe this indormation can help to improve PatchMyPc !
« Last Edit: December 17, 2017, 05:09:40 AM by trmpluym »

Offline Admin - Omar

  • Administrator
  • Hero Member
  • *****
  • Posts: 1201
    • View Profile
    • Patch My PC
Re: Update Adobe Acrobat Reader DC dutch version does not work
« Reply #6 on: December 17, 2017, 05:42:08 AM »
1- This is the last full version, MSP files are not full versions, they are an update files that require the full version to be installed which we can't use it Patch My PC.
2- I'm sorry I forgot that we don't support Dutch language for "Acrobat Reader DC" since it's not available for a long time. That's why you were getting the error, we have to disable Dutch for Acrobat DC in the next release of Patch My PC. This method of updating that you mentioned is not available now in Patch My PC.
We used to use ftp://ftp.adobe.com/pub/adobe/reader/win/AcrobatDC/ for all these installers but they were extremely slow and everyone was complaining about it so we hosted them in our server.
Thank you for the info and the feedback :)

Offline trmpluym

  • Newbie
  • *
  • Posts: 5
    • View Profile
Re: Update Adobe Acrobat Reader DC dutch version does not work
« Reply #7 on: December 17, 2017, 05:52:38 AM »
Ok, sad to read only 5 languages are supported. Also a littlebit dissapointing even the US version is not updated to the latest version but only to the latest full version.

But thanks for the reply anyway.

Offline Admin - Omar

  • Administrator
  • Hero Member
  • *****
  • Posts: 1201
    • View Profile
    • Patch My PC
Re: Update Adobe Acrobat Reader DC dutch version does not work
« Reply #8 on: December 17, 2017, 06:36:26 AM »
We hate this too but unfortunately there is nothing we can do about these 2 issues now (Latest version & Dutch language) :)