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Hi, we seem to have some weirdness happening with Google Chrome and retention.  See PMPC-Chrome01.jpg - showing multiple versions in console and deployment still remains on an old version.  PMPC-Chrome02.jpg shows we only have retention of 1 version set. I have verified the settings on the app are "As defined in ConfigMgr apps" as well.   

PMPC log shows this - Note the part at the end where it can't find the directory. 

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7/08/2024 8:57:58 PM Processing Installable Application: 47/98. (Google Chrome 127.0.6533.100 (x64)) 8 (0x0008)
7/08/2024 8:57:58 PM The application [Google Chrome 127.0.6533.100 (x64)] meets the criteria for enabled products based on the search pattern [Include: Google Chrome%x64%] [Exclude: %EXE%] 8 (0x0008)
7/08/2024 8:57:58 PM Resolving content paths for Google, Inc.:Google Chrome (x64) 8 (0x0008)
7/08/2024 8:57:58 PM Finished resolving content paths for Google, Inc.:Google Chrome (x64). A total of 0 related content directories were found. 8 (0x0008)
7/08/2024 8:57:58 PM Found that [Path: \\corp\cm\Updates\PatchMyPC\Applications\Google, Inc_\Google Chrome (x64)\4bd2bd01-4679-4746-971f-821a3568a772] does not exist. Will begin processing application [Google Chrome 127.0.6533.100 (x64)] 8 (0x0008)
7/08/2024 8:57:58 PM Creating a new ConfigMgr application for: Google, Inc. [Google Chrome 127.0.6533.100 (x64)] 8 (0x0008)
7/08/2024 8:57:58 PM Google Chrome 127.0.6533.100 (x64) exists in ConfigMgr,
but the content source folder
\\corp\cm\Updates\PatchMyPC\Applications\Google, Inc_\Google Chrome (x64)\4bd2bd01-4679-4746-971f-821a3568a772
wasn't found. 
8/08/2024 11:03:21 AM Removing PublishNow flag for Google Chrome 127.0.6533.100 (x64) 8 (0x0008)

PMPC-Chrome03.jpg shows the directory exists but it is in a subfolder called "retained"

We have a similar thing happening with MS Edge Webview, MS Edge, Notepad++, VLC Media Player and Zoom Workplace.  other apps seem to be OK. 

Any thoughts on how I fix this other than manually?

Hi, we had a specific scenario that caused the zscaler uninstall not to work.  Posting here in case it helps others.  We deployed zscaler to all devices, then identified that some devices being display machines with generic logins were getting an authentication prompt which was never acknowledged.  We pushed the PMPC Zscaler uninstall and it failed on all.  identified that there were a couple of processes missing from the executable list in the deployment type.  Once added, the uninstalls started happening. 
These should all be added if not there already

ZSATray.exe
ZSATunnel.exe
ZSAService.exe
ZSAHelper.exe
ZSAUpdater.exe
ZSAUpm.exe
ZSATrayManager.exe

Last two are the missing ones

Hi, first my questions - Where do I find documentation on "known Errors" and how do I resolve the 522 error?

Our daily emails have this error (shown in Screenshot "Error 522.jpg") and I'm not sure why.
Error 522, but the link indicated doesn't include any information about this error. 

The "code" below appears to be the relevant part of the patchmypc.log file, indicating to me that there is no issue with "VMware Workstation Pro 17 17.5.1 (EXE-x64) " unless it is maybe a minor version change within 17.5.1. 
I have verified that the files exist.  Shown in "VmwareWorkstation files.jpg" Screenshot. 

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15/05/2024 9:55:22 PM Processing Installable Application: 24/101. (VMware Workstation Pro 17 17.5.1 (EXE-x64)) 8 (0x0008)
15/05/2024 9:55:22 PM The application [VMware Workstation Pro 17 17.5.1 (EXE-x64)] meets the criteria for enabled products based on the search pattern [Include: VMware Workstation Pro 17 % (EXE-x64)] 8 (0x0008)
15/05/2024 9:55:22 PM Resolving content paths for VMware, Inc.:VMware Workstation Pro 17 (EXE-x64) 8 (0x0008)
15/05/2024 9:55:22 PM Identified latest release of VMware, Inc.:VMware Workstation Pro 17 (EXE-x64) at the expected path of [\\corp\cm\Updates\PatchMyPC\Applications\VMware, Inc_\VMware Workstation Pro 17 (EXE-x64)\c96dd81f-3821-4c13-bb2e-1bd8ed6e64d0] 8 (0x0008)
15/05/2024 9:55:22 PM Finished resolving content paths for VMware, Inc.:VMware Workstation Pro 17 (EXE-x64). A total of 1 related content directories were found. 8 (0x0008)
15/05/2024 9:55:22 PM Found source content for [VMware Workstation Pro 17 17.5.1 (EXE-x64)] [\\corp\cm\Updates\PatchMyPC\Applications\VMware, Inc_\VMware Workstation Pro 17 (EXE-x64)\c96dd81f-3821-4c13-bb2e-1bd8ed6e64d0] - checking if ConfigMgr application exists 8 (0x0008)
15/05/2024 9:55:22 PM The application: [VMware Workstation Pro 17 17.5.1 (EXE-x64)] is already created with source folder [\\corp\cm\Updates\PatchMyPC\Applications\VMware, Inc_\VMware Workstation Pro 17 (EXE-x64)\c96dd81f-3821-4c13-bb2e-1bd8ed6e64d0] 8 (0x0008)


Hi, we have a bunch of these type of messages in our PatchMyPC.log.  (for various applications)

An error occurred while processing postponed application update. Could not find file 'D:\Program Files\Patch My PC\Patch My PC Publishing Service\PostponedBinaries\a95d0b1f-5b21-466d-a4fe-8abeef851538\InventoryExtensions.msi'. [D:\Program Files\Patch My PC\Patch My PC Publishing Service\PostponedBinaries\a95d0b1f-5b21-466d-a4fe-8abeef851538]

I have verified, that MSI does not exist.  the norm for these appears to be that there will be two files "appinfo.xml" and "sdp.xml"

I did a search for all exe and msi files in these directory and got a total of 7 of the guid type directories out of 17 that have an installer of these types, the other 10 just have the two files. 

Do I need to do anything here or can the errors be ignored?

Hi, we have "Disable self-updater" set at "All Products" level, however after installing Audacity 3.5.0, it prompts that "Audacity 3.5.1 Alpha is available with an "install update" button.  Is this expected behaviour, or is there something I have missed to stop this popup?

Hi, is there a list anywhere of the gotcha's for each of the app's PMPC can create applications for?  We are still setting up and I am going through testing some of the application installs.  I found that Handbrake after installing doesn't work as it requires .Net desktop runtime be installed first.  It actually prompts the user to download it which isn't going to work so I need to add it as a dependency.  I have manually done that, but I figured maybe all these types of manual requirements, might be documented somewhere. Might save me some time with testing if I can do all the manual components before trying to test.   

Hi,
Prior to PMPC, we used a Powershell script to install the 5 components of Articulate 360, but I notice they come as 5 different applications in PMPC. How do people deploy this with PMPC normally?
Do Users have to do the 5 individual installs or is there another method? 
Like is there a way to group applications to deploy together for example or set articulate 360 as the main app with all the others as dependencies?

Hi, I am going through the initial setup of our PMPC apps. 
I need to install SoapUI using the answer file method as we need to put the tutorials in a custom location. 

Our current command line is "SoapUI-x64-5.7.0.exe -q -overwrite -varfile response.varfile" and the varfile contains the info instructing the tutorials to be redirected to another drive. 

question is, how do I configure PMPC to target that varfile. 

I'm guessing I drop it in a set / never changing network location and use the full path to it.  Is that how it is done or is there a different preferred method?  I have another app with a similar setup as well.  VSCode - requires this addition" /LOADINF="VSCode.inf"

Hi, new to PMPC, Still setting up.  I found this page.  https://docs.patchmypc.com/installation-guides/advanced-insights/advanced-insights-inventory-extensions/custom-client-actions

It says I should have a "Patch My PC Actions" button with several options when I view a device that has the inventory extensions installed.  I verified my source and target device both have the Inventory extensions. (it shows under software tab in the same view, but no button. 
We do have "Additional Script approver", however the script doesn't exist in our list of scripts to approve. 
It also shows a highlighted "Notify" button which doesn't exist in my console either. 

1.  How do I get these buttons to appear? (was there another installer I missed maybe?)
2. "Clear CCM Cache" - I know from previous experience that clearing everything from a MCM cache is a terrible idea and breaks application installers.  Is it an actual full cache clearing or is it a selective cache clearing of obsolete entries?

Hi, new to PMPC, just setting up Advanced insights. Found I had to install Dell command monitor to see dock information, so I have done that and done a hardware inventory.  The console says the data is being collected, but I can't find it displayed anywhere in the AI console. Where do I find it?