Author Topic: Lenovo Dock manager update fail  (Read 877 times)

Offline Aleksander

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Lenovo Dock manager update fail
« on: July 19, 2021, 05:49:47 AM »
Lenovo Dock manager update fail from 1.1.0.6 to 1.1.0.13 via intune:

App installation failed
7/19/2021 6:12:33 AM
Hide details
Error code: 0x87D30067
Error unzipping downloaded content.

or

Error code: 0x80070002
The system cannot find the file specified
on many devices.

Offline Aleksander

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Re: Lenovo Dock manager update fail
« Reply #1 on: July 23, 2021, 02:21:44 AM »
I found that in control panel >program and features, after update i still have older version, but when i open app is latest. Check attachment.

Offline Aleksander

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Re: Lenovo Dock manager update fail
« Reply #2 on: July 27, 2021, 04:12:42 AM »
Lenovo Dock manager  1.1.0.13 in latest version is recognised wrongly as Lenovo  1.1.0.6. Please fix it. I see that uninstalling of version 1.1.0.6 uninstalled 1.1.0.13.

Offline Aleksander

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Re: Lenovo Dock manager update fail
« Reply #3 on: August 02, 2021, 12:34:28 AM »
Any news?

Offline Andrew Jimenez

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Re: Lenovo Dock manager update fail
« Reply #4 on: August 12, 2021, 10:24:24 AM »
Hi Aleksander,

Sorry for the delay on this! I'm not sure how we missed it, but we are looking into it now.

Offline Andrew Jimenez

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Re: Lenovo Dock manager update fail
« Reply #5 on: August 12, 2021, 02:41:34 PM »
Hi Aleksander,

I believe this application needs to be closed before installation will complete successfully. I am still testing this and will confirm and add it to our known issues page once I confirm the issue. https://patchmypc.com/known-issues-and-considerations-when-using-patch-my-pc#topic2

Offline Andrew Jimenez

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Re: Lenovo Dock manager update fail
« Reply #6 on: August 12, 2021, 03:01:19 PM »
Confirmed. I'll update the website shortly with this information. I have also added the appropriate processes to the application so that you can use our "Manage Conflicting Processes" feature to close the app prior to update. https://patchmypc.com/manage-conflicting-processes-when-updating-third-party-applications