Author Topic: 2 errors encountered when all products enabled  (Read 1682 times)

Offline JeffJoiner

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2 errors encountered when all products enabled
« on: December 10, 2018, 01:51:59 PM »
After enabling full acquisition for all products in the catalog, we encountered 2 errors: "Digest f downloaded update doesnÔÇÖt match the digest from the catalog", and (403) Forbidden.  We have not experienced any download issues over the past 2 months since we started using the product.
Failed
Time   Size   Classification   Severity   CVE
12/10/2018 2:38:21 PM   0B   Updates   Moderate   
The remote server returned an error: (403) Forbidden.
12/10/2018 2:38:23 PM   16.83MB   Updates   Moderate   
Digest of the downloaded update doesn't match the digest from the catalog: [1qoGEE8pivZMFz8JaoKqZEE5oqY=] vs [RruL80+Ilo4Um4JL0AINzEE7dBU=]
12/10/2018 2:38:36 PM   63.04MB   Updates   Low   
Digest of the downloaded update doesn't match the digest from the catalog: [ObAPz4wh6CWYu5vXNwLmog8AFko=] vs [a7her4W8GyYl2ShRiGmlWigPtzo=]
12/10/2018 2:40:43 PM   62.43MB   Updates   Low   
Digest of the downloaded update doesn't match the digest from the catalog: [Jalchrd+2/34Bh1M+vBc6TAYiRo=] vs [57JrESSt5ISbYQ76ZC722h5uh88=]
12/10/2018 2:42:57 PM   32.03MB   Updates   Moderate   
Digest of the downloaded update doesn't match the digest from the catalog: [VF5KMrtWpOefNUnSmfi8mwN6ENU=] vs [pa0ZJCSs6LvDE2fdPAgq9qNwbaM=]
12/10/2018 2:42:58 PM   62.44MB   Updates   Moderate   
Digest of the downloaded update doesn't match the digest from the catalog: [zejeowL3LwDnP+uJirWHLkjk0QI=] vs [tDd2u9zG1/AUvj9hJtjPM4WUKM4=]
12/10/2018 2:43:43 PM   60.58MB   Updates   Moderate   
Digest of the downloaded update doesn't match the digest from the catalog: [UuwLxIhJVEg+0ad1QiTalrGvD+0=] vs [8UIeWC0WdeqcpaKsa6A9guFciY8=]
12/10/2018 2:44:18 PM   0B   Updates   Moderate   
The remote server returned an error: (403) Forbidden.

Offline Justin Chalfant

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Re: 2 errors encountered when all products enabled
« Reply #1 on: December 10, 2018, 04:59:08 PM »
Could you email us at [email protected]<ourdomainname> and attached the full log file so we know the full products to review if the files have been updated on the vendor's side?

Offline Justin Chalfant

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Re: 2 errors encountered when all products enabled
« Reply #2 on: December 10, 2018, 05:05:50 PM »
Actually, we could find the relevant products based on the expected hashes. It looks like there are updates for those products and that's why the hash is failing. We should be able to get them all out in tomorrow's catalog update and this will resolve the hash error's during publishing. For the two updates returning forbidden is that for WinSCP?
« Last Edit: December 10, 2018, 05:18:13 PM by Justin Chalfant »