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Messages - Andrew Jimenez

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16
You will likely need to recreate the code-signing cert on the new box. Our "Modify Published Updates" wizard has a nice option for re-signing your existing updates with the new cert once you get that in place: https://patchmypc.com/modify-published-third-party-updates-wizard#topic3

17
If you are using the ConfigMgr Apps, or have Patch My PC trigger the SUP sync, you will need the ConfigMgr client installed on the SUP (We use the dlls to connect to ConfigMgr). The current release is solid  :).

If you run into any issues, feel free to open a support case with us: https://patchmypc.com/permissions-required-in-sccm-for-base-installation-packages-from-patch-my-pc
or schedule a review session with an engineer: https://patchmypc.com/environment-review-call

18
You will need to install Patch My PC on the new SUP server. You can transfer the settings using the backup and restore options: https://patchmypc.com/backup-and-restore-publisher-settings.
If you have ConfigMgr Apps enabled, you may also need to give permissions to the new SUP server to create ConfigMgr applications: https://patchmypc.com/permissions-required-in-sccm-for-base-installation-packages-from-patch-my-pc

Other than that, everything should continue to work as usual.

20
You are correct. Our new native code signing method is much less picky in terms of certificate usage.

21
Other users have had success by doing the following:


22
Hello,

How are you publishing these updates? via our publisher or ConfigMgr in-console publishing?

23
Please recreate the detection method for this app, this issue was solved about a month ago, and the detection method just needs to be recreated. Thanks!

24
Hi,

Can you please send your settings.xml and patchmypc.log to [email protected] and we can take a look at why it is still attempting to use the proxy?

Have you restarted the Patch My PC Windows Service since turning the proxy off?

25
Hi,

When deploying this product as an application, you can deploy it with an uninstall intent and it will work properly.

26
https://ideas.patchmypc.com/ideas/PATCHMYPC-I-1375

Whenever they release a production build, we can look into adding it to the catalog. I'd recommend voting on this idea so that you can be notified if we add it.

27
Hi, You can use the steps defined here: https://patchmypc.com/how-to-view-applicability-rules-and-troubleshoot-detection-states-for-third-party-updates
to see the rules we use for applicability and detection. Java 8 will only update older versions of Java 8, so if you have Java 7 earlier, they will not show as applicable.

28
Hi,

If you simply select the Java 8 Products in the Patch My PC Publisher, and provide the installation files for the latest version in the Local Content folder (info here: https://patchmypc.com/local-content-repository-for-licensed-applications-that-require-manual-download), the application that the Publisher creates will include a prescript by default that removes old versions of Java 8 before installing the latest.

Let me know if you'd like me to dive into anything specific or if you have any more questions.

29
Can you please zip up and send the Backups folder from the patch My PC Publisher installation directory and send it over to [email protected]?

30
Hi,

Can you check the right click option in the Patch My PC Publisher and see what you have set for the logging path there? https://patchmypc.com/custom-options-available-for-third-party-updates-and-applications#install-logging

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