Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Report Publishing/Download/Hash Issues (Enterprises Using ConfigMgr and Intune) => Topic started by: backse on May 31, 2021, 08:12:03 AM

Title: vmtools update fails: Failed to download updates to the WUAgent datastore.
Post by: backse on May 31, 2021, 08:12:03 AM
VmTools is failing to update for all our servers.
WUAHandler -> Failed to download updates to the WUAgent datastore. Error = 0x80070002.
The other PatchMyPC patches install just fine.

Someone has an idea?

Our infra is SCCM integrated.
regards, Eli
Title: Re: vmtools update fails: Failed to download updates to the WUAgent datastore.
Post by: Jordan on May 31, 2021, 08:22:50 AM
Can you open a ticket using our support page?

We will likely need log files to help solve this issue. It is likely a content issue, if you have software center enabled, and the update is visible in software center does it have an error message attached to it? These sometimes make things a little easier to troubleshoot.