Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Report Publishing/Download/Hash Issues (Enterprises Using ConfigMgr and Intune) => Topic started by: bachirica on July 22, 2020, 01:13:44 AM

Title: Duplicate applications being created
Post by: bachirica on July 22, 2020, 01:13:44 AM
Recently weÔÇÖre noticing that some of the applications that Patch My PC is managing are being created multiple times (with different versions) in our environment. This is causing our existing deployments and TS to install older versions that need to be updated soon after the fact (theyÔÇÖre also published as an update)

Even though weÔÇÖve always had the option to update the existing applications instead of creating new ones

Any idea what could be causing this??
Title: Re: Duplicate applications being created
Post by: Justin Chalfant (Patch My PC) on July 22, 2020, 05:05:40 AM
There are a few possible reasons that could cause this. Did you change the root content source path lately? Please use this form to open a case and include the logs we prompt for when you choose the topic: https://patchmypc.com/support

The logs will help us see what's going on.
Title: Re: Duplicate applications being created
Post by: bachirica on July 22, 2020, 07:12:16 AM
Case opened ;)

We only path we've modified in the last 6 months has been the local content repository. The root content source has been the same since we installed the product