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Cisco AnyConnect Install Looking for an older version

Started by DanERM, April 04, 2023, 04:47:24 AM

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DanERM

Hi All

We're trying to upgrade the version of Cisco AnyConnect used across our estate to the latest version (4.10) and have successfully used Patch My PC to package it for Intune.

However, we're encountering an issue as some of our devices originally had version 4.2 and were updated to a newer version.  On these PCs, the installer fails.  From manually running the installer, it's because it's looking for the 4.2 installer which was originally in the SCCM Cache but has long since been removed.  If I manually install 4.2 and then let Intune run the 4.10 update again it successfully upgrades.

I know this isn't strictly a Patch My PC issue, but I was wondering if anyone else had encountered it and if so, how did you resolve it as we have over 7000 PCs to update.

Ben Whitmore (Patch My PC)

Hey, thats a tricky one if the installer binaries are missing. Are you able to find the install media for 4.2 and deploy and perform a "repair"? That should get you back on track again "in theory".