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Umbrella Roaming Client 3.0.17: Error 0x643(1603)

Started by strauch, September 17, 2021, 06:49:00 AM

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strauch

Hello,

i want to install Umbrella Roaming Client via PatchMyPC but i get the errorcode 0x643(1603). When i install it via cmd it works. What information do you need to resolve this problem or can anyone verify this issue?

Best Regards

Wes Mitchell

Hi Strauch
  Please submit in a support case to https://patchmypc.com/technical-support
please include the following logs/files:
Serverside
%PatchMyPCInstallDirectory%\PatchMyPC.log
%PatchMyPCInstallDirectory%\PatchMyPC*.lo_
%PatchMyPCInstallDirectory%\Settings.xml
Client side
%WinDir%\CCM\Logs\AppDiscovery*.log
%WinDir%\CCM\Logs\AppEnforce*.log
%WinDir%\CCM\Logs\AppIntentEval*.log
%WinDir%\CCM\Logs\CAS*.log
%WinDir%\CCM\Logs\CIAgent.*log
%WinDir%\CCM\Logs\DataTransferService*.log
%WinDir%\CCM\Logs\PatchMyPC-ScriptRunner.log
%WinDir%\CCM\Logs\PatchMyPC-SoftwareDetectionScript.log
This may be found in the %temp% of the user who clicked ÔÇÿInstallÔÇÖ in Software Center if it was an ÔÇÿAvailableÔÇÖ deployment.
%WinDir%\CCM\Logs\StateMessage.log