Recent posts

#1

Support and General Questions (Enterprises Using ConfigMgr and Intune) / Re: Power BI Reports for Micro...

Last post by BarcodeMaker - Today at 12:47:36 AM

How can we create Power BI reports.

#2

General Questions (Free Home Updater) / Re: Log File

Last post by evarus - January 27, 2023, 12:38:46 PM

The latest version 4.5.0.1 supposedly fixed the log file being created when it has been disabled. For me the log is disabled but the log file is created stating the PatcMyPC.ini file does not exist in the same folder. Only by exporting the PatchMyPcini file do I not get the log file being created.
Robert

I have the same problem. Please help.

#3

Report Update Detection Issues (Enterprises Using ConfigMgr and Intune) / Re: Dell Command Update for Wi...

Last post by summy - January 27, 2023, 02:55:58 AM

I had the same issu with more than 1000 Clients. Saw that in the old Detection Script "{'SOFTWARE\WOW6432NODE'}" was . After republishing as you said, in the new Detection is "($h in 'HKLM'){foreach($x in 'software'){foreach($s in(gp ($G="$h`:\$x\microsoft\windows\currentversion\uninstall\*")"
Now it works.

#4

Report Update/App Install Issues (Enterprises Using ConfigMgr and Intune) / Re: Adobe Acrobat Reader DC 22...

Last post by Andrew Jimenez (Patch My PC) - January 26, 2023, 02:16:25 PM

You can also use Manage Conflicting Processes to ensure all conflicting Processes are closed before the install occurs.

#5

Report Update/App Install Issues (Enterprises Using ConfigMgr and Intune) / Re: Adobe Acrobat Reader DC 22...

Last post by Andrew Jimenez (Patch My PC) - January 26, 2023, 02:14:51 PM

Adobe Reader has a surprising number of applications that will trigger a reboot if they are running during the installation. /norestart doesn't stop the 3010 exit code, it just stops the installer itself from prompting for a restart. When Software Center gets the 3010 exit code, it handles it as defined in Client Settings.

Two options you can do are to change the reboot behavior or change the exit codes in the deployment type settings to set 3010 to a non reboot code.

#6

Report Update/App Install Issues (Enterprises Using ConfigMgr and Intune) / Re: Adobe Acrobat Reader DC 22...

Last post by Chris - January 26, 2023, 01:44:56 PM

Code Select Expand

+++ Starting Install enforcement for App DT "Adobe Acrobat Reader DC 22.003.20314" ApplicationDeliveryType - ScopeId_A2D6993C-1000-4444-8375-9EB0D5869039/DeploymentType_c7334577-8cfc-4ed3-b377-747c3518ac59, Revision - 2, ContentPath - C:\WINDOWS\ccmcache\10, Execution Context - System    AppEnforce    1/26/2023 12:19:39 PM    24596 (0x6014)
    Performing detection of app deployment type Adobe Acrobat Reader DC 22.003.20314(ScopeId_A2D6993C-1000-4444-8375-9EB0D5869039/DeploymentType_c7334577-8cfc-4ed3-b377-747c3518ac59, revision 2) for system.    AppEnforce    1/26/2023 12:19:39 PM    24596 (0x6014)
+++ Application not discovered with script detection. [AppDT Id: ScopeId_A2D6993C-1000-4444-8375-9EB0D5869039/DeploymentType_c7334577-8cfc-4ed3-b377-747c3518ac59, Revision: 2]    AppEnforce    1/26/2023 12:19:40 PM    24596 (0x6014)
Found a logged on user instance    AppEnforce    1/26/2023 12:19:40 PM    24596 (0x6014)
    App enforcement environment:
    Context: Machine
    Command line: PatchMyPC-ScriptRunner.exe /InstallPackage
    Allow user interaction: Yes
    UI mode: 0
    User token: null
    Session Id: 4294967295
    Content path: C:\WINDOWS\ccmcache\10
    Working directory:    AppEnforce    1/26/2023 12:19:40 PM    24596 (0x6014)
    Prepared working directory: C:\WINDOWS\ccmcache\10    AppEnforce    1/26/2023 12:19:40 PM    24596 (0x6014)
    Prepared command line: "C:\WINDOWS\ccmcache\10\PatchMyPC-ScriptRunner.exe" /InstallPackage    AppEnforce    1/26/2023 12:19:40 PM    24596 (0x6014)
    Executing Command line: "C:\WINDOWS\ccmcache\10\PatchMyPC-ScriptRunner.exe" /InstallPackage with user context    AppEnforce    1/26/2023 12:19:40 PM    24596 (0x6014)
    Working directory C:\WINDOWS\ccmcache\10    AppEnforce    1/26/2023 12:19:40 PM    24596 (0x6014)
    Post install behavior is BasedOnExitCode    AppEnforce    1/26/2023 12:19:40 PM    24596 (0x6014)
    Waiting for process 20640 to finish.  Timeout = 120 minutes.    AppEnforce    1/26/2023 12:19:40 PM    24596 (0x6014)
    Process 20640 terminated with exitcode: 3010    AppEnforce    1/26/2023 12:22:01 PM    24596 (0x6014)
    Looking for exit code 3010 in exit codes table...    AppEnforce    1/26/2023 12:22:01 PM    24596 (0x6014)
    Matched exit code 3010 to a PendingSoftReboot entry in exit codes table.    AppEnforce    1/26/2023 12:22:01 PM    24596 (0x6014)
++++++ App enforcement completed (141 seconds) for App DT "Adobe Acrobat Reader DC 22.003.20314" [ScopeId_A2D6993C-1000-4444-8375-9EB0D5869039/DeploymentType_c7334577-8cfc-4ed3-b377-747c3518ac59], Revision: 2, User SID: ] ++++++    AppEnforce    1/26/2023 12:22:01 PM    24596 (0x6014)


#7

Report Update/App Install Issues (Enterprises Using ConfigMgr and Intune) / Adobe Acrobat Reader DC 22.003...

Last post by Chris - January 26, 2023, 01:34:42 PM

Despite having /norestart in the command line options, some of our users are getting reboot prompts from Software Center when yesterday's update of Adobe Acrobat Reader DC 22.003.20310.

Is there anything we can do / provide to help figure out why?

#8

General Questions (Free Home Updater) / Re: Patch My PC Home Updater: ...

Last post by miek_g - January 26, 2023, 10:39:02 AM

is there a way to set the log file location in the ini file?
#edit#
I have the scheduled task running PMPC is located in ProgramFiles\PMPC\ and I would like the logfile to go to either c:\logs

#9

Support and General Questions (Enterprises Using ConfigMgr and Intune) / Re: Adobe Reader Reboot for Si...

Last post by BBrown_IT - January 26, 2023, 09:08:47 AM

Hi Eddie
That should not cause a reboot, there may be another process that caused it. The switches run with that can be found by looking at the show package info or looking at the Modify published updates wizard which is a look into WSUS.  https://patchmypc.com/modify-published-third-party-updates-wizard

Please go to https://patchmypc.com/technical-support and include your client logs to help us see what the issue is
https://patchmypc.com/collecting-log-files-for-patch-my-pc-support#update-troubleshooting-client-logs

Hey Wes, I'm running into this same issue. I had a user's machine reboot two days in a row; one from a DisplayLink update and another from an Acrobat update. Checking the command-line on the update, the reboot is supposed to be suppressed. If I want to open a support case, which specific logs would best help in this case?

#10

Support and General Questions (Enterprises Using ConfigMgr and Intune) / Re: Configure SMS Provider iss...

Last post by Jake Shackelford (Patch My PC) - January 25, 2023, 01:31:46 PM

The first thing I would try is to stop the Patch My PC service and restart it. If that does not allow things to work you will want to look at getting the interactive service operation enabled.