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Messages - Justin Chalfant (Patch My PC)

#16
Hi Nicky,

Thanks for reaching out. We don't plan to support the legacy build anymore for Windows XP. I apologize for the inconvenience.
#18
Could you try to repair Microsoft .NET framework and see if that helps?
#19
Are you still seeing this issue?
#20
Hi All,

We did collapse things into a single category. We appreciate the feedback and will review feedback for future improvements.
#21
Notepad ++ requires to you terminate the process before the update can successfully applied. If Notepad ++ is open the version in the registry may update however the actual files in the program files don't update.

I am sure your seeing  this. Please see our https://patchmypc.com/manage-conflicting-processes-when-updating-third-party-applications#topic2. and Notepad ++

That will address this issue
#22
Thanks for the update sorry for the inconvenience we may have caused
#23
Thanks for reaching out, can you try a resync. We did have a glitch yesterday
#24
We test every software update using the software updates model in ConfigMgr and WSUS. The detection methods we use for base applications are a little different than updates.

Quote from: Ithendyr on October 13, 2022, 05:07:57 AMWe pay few throusends dollars for your services and visibly, you didn't make correctly your job.

You are 100% right with the quote above. For this change in Adobe Reader in the latest version, we failed to do our part in testing the situations for the change in the name, I'm following up with our team, and I will follow up with you on how we will ensure we catch these situations in the future.

- Justin
#25
If you download this build, does it work for you? https://patchmypc.com/freeupdater/PatchMyPCBeta.exe
#26
Hey Thomas,

Thanks for the feedback! We will keep your suggestions in mind for a future update.

Quote from: Jehoschua on July 29, 2022, 05:48:46 AM
Thank you for your answer!,

unfortunately, PatchMyPC serves here an excellent example of how usability should not be done :-(

As a note: In our IT, I'm responsible for our approximately 500 employees and I am using PatchMyPC Home Edition to evaluate whether the product would be interesting for us. The features are quite good, but the usability is unfortunately poor, so I will not recommend the product at this time.
I'm pretty sure that the PatchMyPC Home Edition does serve as a test for other users to use at the company, but unfortunately, it gives the impression of a somewhat lovelessly programmed / not yet mature product.

Of course, there are good news: I think there's very little missing: cleaning up the user interface / improving usability and it would be a great product.


To my question to expand / collapse the groups:
Why not just make the search box a bit narrower and place a button next to it with a context menu for the complete Package list?
Of course, it should not just have a long list of unrelated menu item, but in the context of the Package list useful functions?


+----------------+ +-----+
| Search box     | | ... |
+----------------+ +-----+
+------------------------+
| Package list           |
| ...

And the functions in the context menu:
• [x] Only display installed packages
• Expand all groups
• Collapse all groups



Thanks a lot, kind regards,
Thomas

#29
Could you provide some more details about what you are seeing? Maybe some screenshots or a video?