Support Forum: Get Support for Patch My PC Products and Services

Home Updater (Free Updater) => Report Bugs and Issues (Free Home Updater) => Topic started by: gwblok on March 21, 2023, 09:01:01 PM

Title: Github Desktop & Paint.Net fail to install
Post by: gwblok on March 21, 2023, 09:01:01 PM
I run the updater on a scheduled task daily, I checked the logs tonight and saw that it was getting stuck on the first update of 6, Github Desktop.

Tonight I killed the process for the update, and it moved to Paint.Net, which also froze ,so I killed that too.  It then downloaded and updated the remaining 4 updates successfully.

3/21/2023 9:24:53 PM - OS: Microsoft Windows 11 Enterprise x64
3/21/2023 9:24:53 PM - 6 App(s) to install or update...
3/21/2023 9:24:53 PM - Install Command:
3/21/2023 9:24:53 PM - Found Installer:  GitHub Desktop 3.2.0 (x64).exe in C:\Program Files\PMPC\PatchMyPCITProCache
3/21/2023 9:24:53 PM -  Silently install GitHub Desktop 3.2.0 (x64)
3/21/2023 9:28:52 PM -  Install Complete Exit Code 1
3/21/2023 9:28:52 PM - Install Command: /auto
3/21/2023 9:28:52 PM - Found Installer:  Paint.Net 5.0.2.exe in C:\Program Files\PMPC\PatchMyPCITProCache
3/21/2023 9:28:52 PM -  Silently install Paint.Net 5.0.2
3/21/2023 9:34:12 PM -  Install Complete Exit Code 1
3/21/2023 9:34:12 PM - Install Command: /VERYSILENT /NOCLOSEAPPLICATIONS /NORESTARTAPPLICATIONS /NORESTART
3/21/2023 9:34:12 PM - Found Installer:  TreeSize Free 4.6.3.exe in C:\Program Files\PMPC\PatchMyPCITProCache
3/21/2023 9:34:12 PM -  Silently install TreeSize Free 4.6.3
3/21/2023 9:34:15 PM -  Install Successful for TreeSize Free 4.6.3
3/21/2023 9:34:16 PM - Download URL: https://az764295.vo.msecnd.net/stable/ee2b180d582a7f601fa6ecfdad8d9fd269ab1884/VSCodeSetup-x64-1.76.2.exe
3/21/2023 9:34:16 PM - Download Path: C:\Program Files\PMPC\PatchMyPCITProCache\Visual Studio Code 1.76.2 (x64).exe
3/21/2023 9:34:16 PM - Download size: 85.97 MB
3/21/2023 9:34:16 PM - Download Starting for: https://az764295.vo.msecnd.net/stable/ee2b180d582a7f601fa6ecfdad8d9fd269ab1884/VSCodeSetup-x64-1.76.2.exe
3/21/2023 9:34:16 PM - Downloading:  Visual Studio Code 1.76.2 (x64) (85.97 MB)
3/21/2023 9:34:23 PM - Total download time in seconds: 7.45
3/21/2023 9:34:23 PM - Install Command: /VERYSILENT /NOCLOSEAPPLICATIONS /NORESTARTAPPLICATIONS /SP- /NORESTART /MERGETASKS=!runcode
3/21/2023 9:34:23 PM -  Visual Studio Code 1.76.2 (x64) Downloaded Successfully
3/21/2023 9:34:23 PM -  Silently install Visual Studio Code 1.76.2 (x64)
3/21/2023 9:34:33 PM -  Install Successful for Visual Studio Code 1.76.2 (x64)
3/21/2023 9:34:34 PM - Install Command: /S
3/21/2023 9:34:34 PM - Found Installer:  VLC media player 3.0.18 (x64).exe in C:\Program Files\PMPC\PatchMyPCITProCache
3/21/2023 9:34:34 PM -  Silently install VLC media player 3.0.18 (x64)
3/21/2023 9:34:47 PM -  Install Successful for VLC media player 3.0.18 (x64)
3/21/2023 9:34:47 PM - Download URL: https://github.com/WinMerge/winmerge/releases/download/v2.16.28/WinMerge-2.16.28-x64-Setup.exe
3/21/2023 9:34:47 PM - Download Path: C:\Program Files\PMPC\PatchMyPCITProCache\WinMerge 2.16.28.exe
3/21/2023 9:34:47 PM - Download size: 7.9 MB
3/21/2023 9:34:47 PM - Download Starting for: https://github.com/WinMerge/winmerge/releases/download/v2.16.28/WinMerge-2.16.28-x64-Setup.exe
3/21/2023 9:34:47 PM - Downloading:  WinMerge 2.16.28 (7.9 MB)
3/21/2023 9:34:48 PM - Total download time in seconds: 0.89
3/21/2023 9:34:48 PM - Install Command: /VERYSILENT /NOCLOSEAPPLICATIONS /NORESTARTAPPLICATIONS /NORESTART /SP- /SUPPRESSMSGBOXES
3/21/2023 9:34:48 PM -  WinMerge 2.16.28 Downloaded Successfully
3/21/2023 9:34:48 PM -  Silently install WinMerge 2.16.28
3/21/2023 9:34:51 PM -  Install Successful for WinMerge 2.16.28
3/21/2023 9:34:51 PM - Checking portable App path in:
3/21/2023 9:34:53 PM -
Patch My PC Update Complete 3/21/2023 9:34:53 PM


I then try again:3/21/2023 9:35:02 PM - Patch My PC Started
3/21/2023 9:35:02 PM - Patch My PC running with command line option: /silent
3/21/2023 9:35:02 PM - Checking connection to patchmypc.com
3/21/2023 9:35:03 PM - Verified connection to patchmypc.com. Status Code: 200
3/21/2023 9:35:03 PM - Getting latest definitions from patchmypc.com
3/21/2023 9:35:03 PM - Definition load completed in: 0.23 seconds
3/21/2023 9:35:03 PM - Patch My PC version 4.5.0.1 is running. The latest is 4.5.0.1
3/21/2023 9:35:03 PM - Performing scan of installed applications
3/21/2023 9:35:03 PM - Scan completed in: 0.25 seconds
3/21/2023 9:35:03 PM - Starting to perform updates since auto start option enabled in INI
3/21/2023 9:35:03 PM - Starting to perform updates silently since /silent switch used
3/21/2023 9:35:04 PM - Patch My PC 4.5.0.1 | Definitions: 21-Mar-2023 | 3/21/2023 9:35:04 PM
3/21/2023 9:35:04 PM - Run With /SILENT Switch
3/21/2023 9:35:04 PM - OS: Microsoft Windows 11 Enterprise x64
3/21/2023 9:35:04 PM - 2 App(s) to install or update...
3/21/2023 9:35:04 PM - Install Command:
3/21/2023 9:35:04 PM - Found Installer:  GitHub Desktop 3.2.0 (x64).exe in C:\Program Files\PMPC\PatchMyPCITProCache
3/21/2023 9:35:04 PM -  Silently install GitHub Desktop 3.2.0 (x64)
3/21/2023 9:47:17 PM -  Install Complete Exit Code 1
(I killed the process after 12 minutes)
3/21/2023 9:47:17 PM - Install Command: /auto
3/21/2023 9:47:17 PM - Found Installer:  Paint.Net 5.0.2.exe in C:\Program Files\PMPC\PatchMyPCITProCache
3/21/2023 9:47:17 PM -  Silently install Paint.Net 5.0.2
(I just killed the process, and cleared out the cache folder, and am triggering it again)
3/21/2023 9:52:28 PM -  Install Complete Exit Code 1

I triggered again:
C:\WINDOWS\system32\config\systemprofile\Desktop\PortableApps
3/21/2023 9:52:30 PM -
Patch My PC Update Complete 3/21/2023 9:52:30 PM
3/21/2023 9:53:33 PM - Cannot get portable App path from the registry.
3/21/2023 9:53:33 PM - Patch My PC Started
3/21/2023 9:53:33 PM - Patch My PC running with command line option: /silent
3/21/2023 9:53:33 PM - Checking connection to patchmypc.com
3/21/2023 9:53:33 PM - Verified connection to patchmypc.com. Status Code: 200
3/21/2023 9:53:33 PM - Getting latest definitions from patchmypc.com
3/21/2023 9:53:33 PM - Definition load completed in: 0.23 seconds
3/21/2023 9:53:33 PM - Patch My PC version 4.5.0.1 is running. The latest is 4.5.0.1
3/21/2023 9:53:34 PM - Performing scan of installed applications
3/21/2023 9:53:34 PM - Scan completed in: 0.26 seconds
3/21/2023 9:53:34 PM - Starting to perform updates since auto start option enabled in INI
3/21/2023 9:53:34 PM - Starting to perform updates silently since /silent switch used
3/21/2023 9:53:35 PM - Patch My PC 4.5.0.1 | Definitions: 21-Mar-2023 | 3/21/2023 9:53:35 PM
3/21/2023 9:53:35 PM - Run With /SILENT Switch
3/21/2023 9:53:35 PM - OS: Microsoft Windows 11 Enterprise x64
3/21/2023 9:53:35 PM - 2 App(s) to install or update...
3/21/2023 9:53:35 PM - Download URL: https://desktop.githubusercontent.com/github-desktop/releases/3.2.0-3a1561b0/GitHubDesktopSetup-x64.exe
3/21/2023 9:53:35 PM - Download Path: C:\Program Files\PMPC\PatchMyPCITProCache\GitHub Desktop 3.2.0 (x64).exe
3/21/2023 9:53:35 PM - Download size: 132.48 MB
3/21/2023 9:53:35 PM - Download Starting for: https://desktop.githubusercontent.com/github-desktop/releases/3.2.0-3a1561b0/GitHubDesktopSetup-x64.exe
3/21/2023 9:53:35 PM - Downloading:  GitHub Desktop 3.2.0 (x64) (132.48 MB)
3/21/2023 9:53:46 PM - Total download time in seconds: 11.03
3/21/2023 9:53:46 PM - Install Command:
3/21/2023 9:53:46 PM -  GitHub Desktop 3.2.0 (x64) Downloaded Successfully
3/21/2023 9:53:46 PM -  Silently install GitHub Desktop 3.2.0 (x64)


I'm giving up at this point.
Title: Re: Github Desktop & Paint.Net fail to install
Post by: gwblok on March 21, 2023, 09:09:46 PM
I've disabled PMPC Home Updater from checking for GitHub Desktop..
It is still failing to update Paint.net

Attached updated log file with exit error code.
Title: Re: Github Desktop & Paint.Net fail to install
Post by: Omar (Patch My PC) on March 22, 2023, 03:58:46 AM
The installer of Paint.NET must be corrupted because its original size is around 62MB NOT 10MB as I see it in your screenshot, to fix this you need to remove it from this location so it can re-download: C:\Program Files\PMPC\PatchMyPCITProCache

 Not sure about GitHub Desktop, maybe it's a corrupted installer too.