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PDF24 Creator 10.0.11 (x64) - Installation

Started by raso, March 23, 2021, 07:39:40 AM

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raso

Hi,

70% of my devices run into an Error by installing PDF24 with the following Error:
Error code: 0x80070652 Another installation is already in progress. Complete that installation before proceeding.
Every other App-Installation is working fine.
Did I missed something?

Best Regards

Dominik

Andrew Jimenez (Patch My PC)

Hi Dominik,

We are actually testing every app in our catalog over the next week. I'll take a look at this one and make sure it is installing correctly and let you know.

Andrew Jimenez (Patch My PC)

Hi Dominik,

In our testing we did not run into any issues with this application specifically. We have seen this problem before where another installation is still running and blocking the install, I am going to guess that is what occurred in this case. Have your installation numbers improved since you posted this?

Omar (Patch My PC)

Hi Dominik,

PDF24 Creator 10.0.12 is out today in our catalog update, it may contain a fix for your issue but I'm not sure.

raso

Hi,

It got even worse. 100% Faild!

- Another installation is already in progress. Complete that installation
- (0x80071509)
- The system cannot find the file specified. (0x80070002)
- Error unzipping downloaded content. (0x87D30067)
^^ These are the Errors...

Best Regards

Dominik

Andrew Jimenez (Patch My PC)

Hi Dominik,

Can you open a support case here: https://patchmypc.com/technical-support

And include the logs from some failed client. The logs we need are referenced here: https://patchmypc.com/collecting-log-files-for-patch-my-pc-support#update-troubleshooting-client-logs

Also please reference this thread.