• Welcome to Support Forum: Get Support for Patch My PC Products and Services.

"Modify Published Updates Wizard" doesn't show new updates

Started by FabianR, May 11, 2021, 05:27:07 AM

Previous topic - Next topic



I just realized that when I run the "Modify Published Updates Wizard" and search for an update, let's say Adobe Acrobat Reader DC, the newest one that is shown is version 20.006.20042.
But there is already version 21 out.
It's the same with other products, i.e. VLC.

The publishing service updates every day, last time yesterday 7pm.
What can I do to get the latest updates?


Justin Chalfant (Patch My PC)

Can you open a case here: https://patchmypc.com/technical-support and attach the logs for updates not publishing? We will need logs to help more on this one.

Jordan (Patch My PC)

Hi Fabian,

The publisher should automatically pull in the newest version of the update.

I just tested and it looks like we do have the version 21 in the catalog.

I would suggest opening a support ticket and sharing your settings.XML and the patch my pc log.


I checked again this morning and now I see the newest updates of Adobe Reader DC and VLC. So it seems to work now.
I'll keep an eye on it when I finish my tests in the next few days.

Jordan (Patch My PC)

VLC - did have some issues with their download site yesterday causing timeouts. It's possible you were affected by that.