Multiple updates hash/download fail

[oturais]

Dear,

Find attached a fragment of my scup.log with the failed updates.

[Justin Chalfant]

Do you have AV turned on? It looks to be something on your end considering every app is failing the hash check.

[oturais]

We have McAfee VirusScan Enterprise,  but all the other updates in the catalog downloaded without issues (we publish all). And all the other catalogs publish flawlessly. A total of 460 updates aprox. download and publish without issues.

That log is for a re-attempt to publish those which failed previously.

In any case,  I will try to disable the Antivirus and will let you know.

[oturais]

After disabling the AV the publication still fails for those 7 updates.

Attached you can find a longer log which includes publications from different catalogs and includes the 7 that fail.

[Justin Chalfant]

An update on this:

VNC Enterprise: Same Hash/Installer. Maybe being blocked try to open download link in a browser.

Real VNC: Same Hash/Installer. Maybe being blocked try to open download link in a browser.

ImgBurn: Will be fixed in today's catalog update.

PDF-X: Will be fixed in today's catalog update.

Google Earth: Will be fixed in today's catalog update.

CutePDF: 9/56 Detection Ratio on Virus Total. We are determining what action to take likely won't be updating this installer due to the detection rate.

After disabling the AV the publication still fails for those 7 updates.

Attached you can find a longer log which includes publications from different catalogs and includes the 7 that fail.

[oturais]

I've double-checked and the VNC related updates can be downloaded with IE without any issue.

SCUP still fails to download them.

CutePDF still has the hash error.

This is the log for those 3 publications:

Code: [Select]

Updates workspace: Starting publish wizard with 3 updates. Updates Publisher 16/12/2016 12:24:14 1 (0x0001)
    Publish: Preparing list of selected updates for publishing. Updates Publisher 16/12/2016 12:24:18 5 (0x0005)
    Connecting to a local update server with locally detected settings. Updates Publisher 16/12/2016 12:24:18 5 (0x0005)
    Publish: Update server name: xxx-sccm02.xxx.eu.int Updates Publisher 16/12/2016 12:24:18 5 (0x0005)
    Publish: Publish operation starting for 3 updates. Updates Publisher 16/12/2016 12:24:18 5 (0x0005)
    Publish: Publish: Verifying update server is configured with a certificate prior to publishing. Updates Publisher 16/12/2016 12:24:18 5 (0x0005)
    Publish: Publish: Update server appears to be configured with a certificate. Updates Publisher 16/12/2016 12:24:19 5 (0x0005)
    Building dependency graph for update 'VNC Enterprise 4.6.3 (UpdateId:'dc0ed40a-fb19-497f-af71-3b10d3fe43d0' Vendor:'Patch My PC' Product:'SCUP Updates')' Updates Publisher 16/12/2016 12:24:19 5 (0x0005)
    No dependencies found for update 'VNC Enterprise 4.6.3 (UpdateId:'dc0ed40a-fb19-497f-af71-3b10d3fe43d0' Vendor:'Patch My PC' Product:'SCUP Updates')' Updates Publisher 16/12/2016 12:24:19 5 (0x0005)
Found total of 0 dependencies (may include duplicates). Updates Publisher 16/12/2016 12:24:19 5 (0x0005)
PublishItem: Update ''VNC Enterprise 4.6.3 (UpdateId:'dc0ed40a-fb19-497f-af71-3b10d3fe43d0' Vendor:'Patch My PC' Product:'SCUP Updates')'' has no dependencies. Updates Publisher 16/12/2016 12:24:19 5 (0x0005)
PublishItem: Publishing update 'VNC Enterprise 4.6.3 (UpdateId:'dc0ed40a-fb19-497f-af71-3b10d3fe43d0' Vendor:'Patch My PC' Product:'SCUP Updates')'. Updates Publisher 16/12/2016 12:24:19 5 (0x0005)
PublishItem: --- Evaluating software update 'VNC Enterprise 4.6.3 (UpdateId:'dc0ed40a-fb19-497f-af71-3b10d3fe43d0' Vendor:'Patch My PC' Product:'SCUP Updates')' for publishing as FullContent. Updates Publisher 16/12/2016 12:24:19 5 (0x0005)
PublishItem: --- Software update 'VNC Enterprise 4.6.3 (UpdateId:'dc0ed40a-fb19-497f-af71-3b10d3fe43d0' Vendor:'Patch My PC' Product:'SCUP Updates')' needs to be published with full content. Updates Publisher 16/12/2016 12:24:19 5 (0x0005)
PublishItem: Retrieving content for update 'VNC Enterprise 4.6.3 (UpdateId:'dc0ed40a-fb19-497f-af71-3b10d3fe43d0' Vendor:'Patch My PC' Product:'SCUP Updates')'. Updates Publisher 16/12/2016 12:24:20 5 (0x0005)
PublishItem: --- Content will be saved to C:\Users\adm-xxxxxxx\AppData\Local\Temp\\gjxvwaid.gbe\vnc-E4_6_3-x86_x64_win32.exe. Updates Publisher 16/12/2016 12:24:20 5 (0x0005)
Download file: https://archive.realvnc.com/download/binary/639/ failed with message "The underlying connection was closed: An unexpected error occurred on a send." Updates Publisher 16/12/2016 12:24:20 5 (0x0005)
PublishItem: Download Content: Failed to download file 'https://archive.realvnc.com/download/binary/639/'. Updates Publisher 16/12/2016 12:24:20 5 (0x0005)
PublishItem: --- Content retrieval has failed for software update 'VNC Enterprise 4.6.3 (UpdateId:'dc0ed40a-fb19-497f-af71-3b10d3fe43d0' Vendor:'Patch My PC' Product:'SCUP Updates')'. Updates Publisher 16/12/2016 12:24:20 5 (0x0005)
PublishItem: --- Publish of software update 'VNC Enterprise 4.6.3 (UpdateId:'dc0ed40a-fb19-497f-af71-3b10d3fe43d0' Vendor:'Patch My PC' Product:'SCUP Updates')' has FAILED. Updates Publisher 16/12/2016 12:24:20 5 (0x0005)
Building dependency graph for update 'RealVNC 6.0.1 (UpdateId:'6713e0fa-87fe-42eb-af27-6c6b500fe125' Vendor:'RealVNC' Product:'RealVNC')' Updates Publisher 16/12/2016 12:24:20 5 (0x0005)
    No dependencies found for update 'RealVNC 6.0.1 (UpdateId:'6713e0fa-87fe-42eb-af27-6c6b500fe125' Vendor:'RealVNC' Product:'RealVNC')' Updates Publisher 16/12/2016 12:24:20 5 (0x0005)
Found total of 0 dependencies (may include duplicates). Updates Publisher 16/12/2016 12:24:20 5 (0x0005)
PublishItem: Update ''RealVNC 6.0.1 (UpdateId:'6713e0fa-87fe-42eb-af27-6c6b500fe125' Vendor:'RealVNC' Product:'RealVNC')'' has no dependencies. Updates Publisher 16/12/2016 12:24:20 5 (0x0005)
PublishItem: Publishing update 'RealVNC 6.0.1 (UpdateId:'6713e0fa-87fe-42eb-af27-6c6b500fe125' Vendor:'RealVNC' Product:'RealVNC')'. Updates Publisher 16/12/2016 12:24:20 5 (0x0005)
PublishItem: --- Evaluating software update 'RealVNC 6.0.1 (UpdateId:'6713e0fa-87fe-42eb-af27-6c6b500fe125' Vendor:'RealVNC' Product:'RealVNC')' for publishing as FullContent. Updates Publisher 16/12/2016 12:24:20 5 (0x0005)
PublishItem: --- Software update 'RealVNC 6.0.1 (UpdateId:'6713e0fa-87fe-42eb-af27-6c6b500fe125' Vendor:'RealVNC' Product:'RealVNC')' needs to be published with full content. Updates Publisher 16/12/2016 12:24:20 5 (0x0005)
PublishItem: Retrieving content for update 'RealVNC 6.0.1 (UpdateId:'6713e0fa-87fe-42eb-af27-6c6b500fe125' Vendor:'RealVNC' Product:'RealVNC')'. Updates Publisher 16/12/2016 12:24:20 5 (0x0005)
PublishItem: --- Content will be saved to C:\Users\adm-xxxxxxx\AppData\Local\Temp\\hh22tmpf.afm\VNC-6.0.1-Windows.exe. Updates Publisher 16/12/2016 12:24:20 5 (0x0005)
Download file: https://www.realvnc.com/download/file/vnc.files/VNC-6.0.1-Windows.exe failed with message "The underlying connection was closed: An unexpected error occurred on a send." Updates Publisher 16/12/2016 12:24:20 5 (0x0005)
PublishItem: Download Content: Failed to download file 'https://www.realvnc.com/download/file/vnc.files/VNC-6.0.1-Windows.exe'. Updates Publisher 16/12/2016 12:24:20 5 (0x0005)
PublishItem: --- Content retrieval has failed for software update 'RealVNC 6.0.1 (UpdateId:'6713e0fa-87fe-42eb-af27-6c6b500fe125' Vendor:'RealVNC' Product:'RealVNC')'. Updates Publisher 16/12/2016 12:24:20 5 (0x0005)
PublishItem: --- Publish of software update 'RealVNC 6.0.1 (UpdateId:'6713e0fa-87fe-42eb-af27-6c6b500fe125' Vendor:'RealVNC' Product:'RealVNC')' has FAILED. Updates Publisher 16/12/2016 12:24:20 5 (0x0005)
Building dependency graph for update 'CutePDF Writer 3.1.0.3 (UpdateId:'7d22ed6c-ec83-496c-999a-5e5ca901ba59' Vendor:'Patch My PC' Product:'SCUP Updates')' Updates Publisher 16/12/2016 12:24:20 5 (0x0005)
    No dependencies found for update 'CutePDF Writer 3.1.0.3 (UpdateId:'7d22ed6c-ec83-496c-999a-5e5ca901ba59' Vendor:'Patch My PC' Product:'SCUP Updates')' Updates Publisher 16/12/2016 12:24:20 5 (0x0005)
Found total of 0 dependencies (may include duplicates). Updates Publisher 16/12/2016 12:24:20 5 (0x0005)
PublishItem: Update ''CutePDF Writer 3.1.0.3 (UpdateId:'7d22ed6c-ec83-496c-999a-5e5ca901ba59' Vendor:'Patch My PC' Product:'SCUP Updates')'' has no dependencies. Updates Publisher 16/12/2016 12:24:20 5 (0x0005)
PublishItem: Publishing update 'CutePDF Writer 3.1.0.3 (UpdateId:'7d22ed6c-ec83-496c-999a-5e5ca901ba59' Vendor:'Patch My PC' Product:'SCUP Updates')'. Updates Publisher 16/12/2016 12:24:20 5 (0x0005)
PublishItem: --- Evaluating software update 'CutePDF Writer 3.1.0.3 (UpdateId:'7d22ed6c-ec83-496c-999a-5e5ca901ba59' Vendor:'Patch My PC' Product:'SCUP Updates')' for publishing as FullContent. Updates Publisher 16/12/2016 12:24:20 5 (0x0005)
PublishItem: --- Software update 'CutePDF Writer 3.1.0.3 (UpdateId:'7d22ed6c-ec83-496c-999a-5e5ca901ba59' Vendor:'Patch My PC' Product:'SCUP Updates')' needs to be published with full content. Updates Publisher 16/12/2016 12:24:20 5 (0x0005)
PublishItem: Retrieving content for update 'CutePDF Writer 3.1.0.3 (UpdateId:'7d22ed6c-ec83-496c-999a-5e5ca901ba59' Vendor:'Patch My PC' Product:'SCUP Updates')'. Updates Publisher 16/12/2016 12:24:20 5 (0x0005)
PublishItem: --- Content will be saved to C:\Users\adm-xxxxxxx\AppData\Local\Temp\\urdhgmhk.xt3\CuteWriter.exe. Updates Publisher 16/12/2016 12:24:20 5 (0x0005)
PublishItem: Download Content: file was downloaded successfully. Updates Publisher 16/12/2016 12:24:21 5 (0x0005)
PublishItem: Successfully retrieved content for software update 'CutePDF Writer 3.1.0.3 (UpdateId:'7d22ed6c-ec83-496c-999a-5e5ca901ba59' Vendor:'Patch My PC' Product:'SCUP Updates')' to local file: C:\Users\adm-xxxxxxx\AppData\Local\Temp\\urdhgmhk.xt3\CuteWriter.exe Updates Publisher 16/12/2016 12:24:21 5 (0x0005)
PublishItem: --- Digest verification failed on content for software update 'CutePDF Writer 3.1.0.3 (UpdateId:'7d22ed6c-ec83-496c-999a-5e5ca901ba59' Vendor:'Patch My PC' Product:'SCUP Updates')'. Updates Publisher 16/12/2016 12:24:21 5 (0x0005)
PublishItem: --- Publish of software update 'CutePDF Writer 3.1.0.3 (UpdateId:'7d22ed6c-ec83-496c-999a-5e5ca901ba59' Vendor:'Patch My PC' Product:'SCUP Updates')' has FAILED. Updates Publisher 16/12/2016 12:24:21 5 (0x0005)
PublishProgress: Publish operation completed. Updates Publisher 16/12/2016 12:24:21 5 (0x0005)
Publish: Background processing completed. Updates Publisher 16/12/2016 12:24:21 1 (0x0001)