Hi,
70% of my devices run into an Error by installing PDF24 with the following Error:
Error code: 0x80070652 Another installation is already in progress. Complete that installation before proceeding.
Every other App-Installation is working fine.
Did I missed something?
Best Regards
Dominik
Hi Dominik,
We are actually testing every app in our catalog over the next week. I'll take a look at this one and make sure it is installing correctly and let you know.
Hi Dominik,
In our testing we did not run into any issues with this application specifically. We have seen this problem before where another installation is still running and blocking the install, I am going to guess that is what occurred in this case. Have your installation numbers improved since you posted this?
Hi Dominik,
PDF24 Creator 10.0.12 is out today in our catalog update, it may contain a fix for your issue but I'm not sure.
Hi,
It got even worse. 100% Faild!
- Another installation is already in progress. Complete that installation
- (0x80071509)
- The system cannot find the file specified. (0x80070002)
- Error unzipping downloaded content. (0x87D30067)
^^ These are the Errors...
Best Regards
Dominik
Hi Dominik,
Can you open a support case here: https://patchmypc.com/technical-support (https://patchmypc.com/technical-support)
And include the logs from some failed client. The logs we need are referenced here: https://patchmypc.com/collecting-log-files-for-patch-my-pc-support#update-troubleshooting-client-logs (https://patchmypc.com/collecting-log-files-for-patch-my-pc-support#update-troubleshooting-client-logs)
Also please reference this thread.