Our firewall scans all downloads before forwarding. For this reason, the proxy temporarily sends only very small data packets until the virus scan is completed. Currently, however, Patch My PC cancels the download after only 40 seconds ("An error occurred while downloading the file: The operation has timed out"). This is too small for larger downloads like LibreOffice.
Is it possible to configure the (proxy) timeout for downloading applications?
Have you possibly found a way to adjust the proxy timeout?
The problem also affects other applications (such as Adobe Acrobat DC). By the way, it is currently not 40 seconds to the timeout as I wrote before, but 1 minute and 40 seconds.
http://ftp.osuosl.org/pub/tdf/libreoffice/stable/6.1.6/win/x86_64/LibreOffice_6.1.6_Win_x64.msi | 640 sec |
http://armdl.adobe.com/pub/adobe/acrobat/win/AcrobatDC/1901220035/AcrobatDCUpd1901220035.msp | 539 sec |
https://cdn.devolutions.net/download/Setup.RemoteDesktopManager.2019.1.39.0.msi | 1468 sec |
http://ftp.osuosl.org/pub/tdf/libreoffice/stable/6.1.6/win/x86_64/LibreOffice_6.1.6_Win_x64.msi | 195 sec |
http://armdl.adobe.com/pub/adobe/acrobat/win/AcrobatDC/1901220035/AcrobatDCUpd1901220035.msp | 120 sec |
https://cdn.devolutions.net/download/Setup.RemoteDesktopManager.2019.1.39.0.msi | 21 sec |
Thank you for the implementation!!! The configuration of the Download Timeout works.
But could you raise the configurable upper limit to at least 600 seconds?
There is still a download that obviously takes longer than 5 minutes (http://ftp.osuosl.org/pub/tdf/libreoffice/stable/6.2.7/win/x86_64/LibreOffice_6.2.7_Win_x64.msi).
Thanks for the adjustment! With the registry key DownloadTimeout=600 and the new preview version 1.5.4.2 all current downloads were successful for the first time!
The only thing that doesn't seem to be right is the display in the log. There I still see "Download timeout is 300000 milliseconds".
I just saw in the log that the download of the LibreOffice x64 version on Sunday took only 3 minutes 42 seconds (=222 seconds). The days before were always more than 5 minutes (=300 seconds) required for the download.
Since the required download time obviously varies a lot, an increase to 600 seconds would be very helpful for us in any case.