Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Report Update Detection Issues (Enterprises Using ConfigMgr and Intune) => Topic started by: Rcgalyen on March 18, 2022, 09:10:37 AM

Title: Dell DCU 4.4 for Windows 10 (the UWP version)
Post by: Rcgalyen on March 18, 2022, 09:10:37 AM
0x87D00324 on detection leading to a fail in software center.

App does install and runs correctly tho.

What do you want to see from log files ?
Title: Re: Dell DCU 4.4 for Windows 10 (the UWP version)
Post by: Jake Shackelford (Patch My PC) on March 18, 2022, 09:13:33 AM
Is this for an update or base app install?
Title: Re: Dell DCU 4.4 for Windows 10 (the UWP version)
Post by: Rcgalyen on March 18, 2022, 09:28:48 AM
Base install

I just grabbed all the log files I saw mentioned in other threads.  Does anybody want them?
Title: Re: Dell DCU 4.4 for Windows 10 (the UWP version)
Post by: Jake Shackelford (Patch My PC) on March 18, 2022, 09:30:34 AM
We'll want the following sent over to [email protected]

%WinDir%\CCM\Logs\AppDiscovery*.log
%WinDir%\CCM\Logs\AppEnforce*.log
%WinDir%\CCM\Logs\AppIntentEval*.log
%WinDir%\CCM\Logs\CAS*.log
%WinDir%\CCM\Logs\CIAgent.*log
%WinDir%\CCM\Logs\DataTransferService*.log
%WinDir%\CCM\Logs\PatchMyPC-ScriptRunner.log
This may be found in the %ProgramData%\PatchMyPC\ if the Install was initiated by the user from Software Center.
%WinDir%\CCM\Logs\PatchMyPC-SoftwareDetectionScript.log
This may be found in the %temp% of the user who clicked 'Install' in Software Center if it was an 'Available' deployment.
%WinDir%\CCM\Logs\StateMessage.log
%ProgramData%\PatchMyPC\PatchMyPC-UserNotification.log
%ProgramData%\PatchMyPC\UISettings\UINotificationSettings.xml
Title: Re: Dell DCU 4.4 for Windows 10 (the UWP version)
Post by: Rcgalyen on March 18, 2022, 09:32:11 AM
Sent