Support Forum: Get Support for Patch My PC Products and Services

Home Updater (Free Updater) => Report Bugs and Issues (Free Home Updater) => Topic started by: bfox135 on September 30, 2018, 04:36:35 PM

Title: Error 503 When using Cloud-flair DNS
Post by: bfox135 on September 30, 2018, 04:36:35 PM
I did some experimenting because I was unable to run the Software.
I found well over a VPN it was working laptop it worked correctly.
out of curiosity I manually changed my DNS from 1.1.1.1/ 1.0.0.1 to 8.8.8.8/ 8.8.4.4 and it connected with no problem.

Update:
So changing the setting on my router to push the DNS IP I found my router was only pushing a single Address instead of both the Primary and Secondary IP
I manually checked both Cloudflair and googles and they are both working with PatchMyPC but it seems that if there is no secondary IP PatchMyPC will not start.

Title: Re: Error 503 When using Cloud-flair DNS
Post by: Arisamane on December 06, 2018, 01:06:27 AM
I've been searching for this information for a long time and want to get it.
Title: Re: Error 503 When using Cloud-flair DNS
Post by: Justin Chalfant (Patch My PC) on December 07, 2018, 04:50:12 PM
Does the website load with the one DNS IP? Sounds like a DNS issue.