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Zscaler Client Connector

Started by MarioF, July 17, 2022, 05:04:46 AM

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MarioF

The current zscaler client connector seems to only detect x86 installations of the client connector client where x64 installations do not show as needed.

Scott (Patch My PC)

Hey Mario

Can you please gather the following files and send them to [email protected]?

https://github.com/PatchMyPCTeam/CustomerTroubleshooting/blob/Release/PowerShell/Export-PMPCUninstallRegistryHives.ps1 - Grab a copy of this script, run it against a device that has ZScaler x86 installed and detection is failing and grab a copy of the CSV it produces.

Additionally, from this page please review the correct server side logs to gather (whether it's an Intune Update or ConfigMgr/WSUS Update) and gather them from the client side

MarioF

Quote from: Scott@PatchMyPC on July 18, 2022, 05:08:28 AM

Additionally, from this page please review the correct server side logs to gather (whether it's an Intune Update or ConfigMgr/WSUS Update) and gather them from the client side

Thanks Scott. I do not see a link here to follow.