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problem with third-party updates synchronization for downstream server

Started by Pawel, March 13, 2024, 08:32:41 AM

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I am reaching out regarding an issue with third-party updates synchronization in our WSUS environment. Specifically, we have a subnet with restricted internet access, and our WSUS is configured as a Downstream Autonomous Server. While Microsoft updates are synchronizing seamlessly from the Upstream server, we are encountering difficulties with third-party updates not appearing.

To provide some context, all certificates have been appropriately populated, and PatchMyPC has been validated with the license. However, we've encountered a challenge where PatchMyPC now displays the state "Invalid License ID" due to the lack of internet access. Notably, PatchMyPC is installed on both the Upstream and Downstream servers.

In light of this situation, I am seeking guidance on whether there are specific settings within PatchMyPC that require configuration to facilitate third-party updates synchronization in our restricted internet environment.

Any insights or recommendations you can provide to resolve this issue would be greatly appreciated.

Priscilla (Patch My PC)

Hi Pawel,

Thank you for reaching out to us on the forum. We have a guide on how to use the Patch My PC Publisher in a disconnected environment that might be helpful to review: https://patchmypc.com/how-to-use-patch-my-pc-in-a-disconnected-environment-without-internet. If you have any questions or need further assistance, please reach out to us at [email protected].