Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Support and General Questions (Enterprises Using ConfigMgr and Intune) => Topic started by: Scott105 on October 05, 2021, 06:33:54 AM

Title: Patch My PC + Recast Tools RCT vs. ManageEngine Patch Connect Plus
Post by: Scott105 on October 05, 2021, 06:33:54 AM
Hello all,

We're looking for a good patch management tool, as well as a plugin that'll allow us to do client actions, remote software center and software update status.

We've looked at a quote for ~1k endpoints from Patch My PC (PmPC) and Recast Tools RCT (RCT), and it would cost on a yearly basis around 13k a year. Compared to ManageEngine Patch Connect Plus (ME PCP) they're only 10k + 1500 a year in support.

We've used ManageEngine products before, and their support is pretty god-awful and their applications can be hit of miss (AD Self Service, Help Desk, etc.)

What are y'alls thoughts and recommendations for a patch management tool + RCT-like capabilities?
Title: Re: Patch My PC + Recast Tools RCT vs. ManageEngine Patch Connect Plus
Post by: nesic78813 on November 25, 2021, 09:47:50 AM
Quote from: Scott105 on October 05, 2021, 06:33:54 AM
Hello all,

We're looking for a good patch management tool, as well as a plugin that'll allow us to do client actions, remote software center and software update status.

We've looked at a quote for ~1k endpoints from Patch My PC (PmPC) and Recast Tools RCT (RCT), and it would cost on a yearly basis around 13k a year. Compared to ManageEngine Patch Connect Plus (ME PCP) they're only 10k + 1500 a year in support.

We've used ManageEngine products before, and their support is pretty god-awful and their applications can be hit of miss (AD Self Service, Help Desk, etc.)

What are y'alls thoughts and recommendations for a patch management tool + RCT-like capabilities?

Have used it earlier quite decent for a short run, you can go forward.