Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Report Publishing/Download/Hash Issues (Enterprises Using ConfigMgr and Intune) => Topic started by: andrew.smith on October 05, 2022, 11:18:52 AM

Title: Jabra Direct Download
Post by: andrew.smith on October 05, 2022, 11:18:52 AM
Hello, the download for Jabra Direct updates started failing for us.  All other downloads appear to be working correctly.  jabraxpressonlineprdstor.blob.core.windows.net is the URL and that hasn't changed since our implementation, DownloadHistory.csv is showing status 999.  Could the URL have changed?

Thanks
Title: Re: Jabra Direct Download
Post by: Liviu (Patch My PC) on October 12, 2022, 07:38:13 AM
Hey Andrew,

Does this issue still exist?
This (https://jabraxpressonlineprdstor.blob.core.windows.net/jdo/JabraDirectSetup.exe) is the download URL we are using for Jabra Direct.
We don't have Jabra Xpress in our catalog yet.
Title: Re: Jabra Direct Download
Post by: assertiveonly on December 14, 2022, 12:59:16 AM
Hello, recently I had problems with the Jabra Direct update download. It seems like every other download is functioning OK. DownloadHistory.csv reports status 999, and the URL hasn't changed since we implemented it. It's possible the website's address has changed.


phrazle (https://phrazle.co)
Title: Re: Jabra Direct Download
Post by: Liviu (Patch My PC) on December 14, 2022, 01:49:55 AM
The issue for that could be a variety of reasons.
We would need logs to investigate. Could you please open a support case with us?